Today's tough economic times are causing many businesses to look at ways to reduce costs and improve productivity to gain a competitive edge. Some of the newer VoIP PBX Solutions provide both the ability to reduce overall costs and improve business productivity. If you have an older phone system that is paid off there may be some reluctance in looking at new VoIP PBX solutions due to tight capital constraints. If you have costs for annual maintenance and moves/adds/changes on your existing phone system you may want to consider reviewing expenses and comparing them with the cost of a hosted VoIP phone solution. You may find out that the cost of a hosted VoIP phone system may be less than the cost of operating your existing phone system. You may be able to take advantage of new voice technologies such as SIP voice lines that may reduce your overall costs. If you have not taken a look at these costs and need some help in analyzing consider contacting your LightBound account manager. You may be surprised to find you can both reduce costs and improve services! Lightbound is an Indiana VoIP Provider that offers Fonality trixbox PBX that can provide productivity enhancements to help your business save money and grow. Click on the examples below to see a short video to see what it provides:
Still time to register! 11:30-1 at LightBound's Data Center
March 10th Lunch and Learn on LightBound's Hosted VoIP PBX Solutions and Fonality trixbox recent enhancement!
LightBound offers a cost effective and turnkey service for small to mid-sized businesses that offer Internet Service, Voice and Hosted Phone System.
This system is based on Fonality trixbox so as your business grows you can migrate to a dedicated PBX without lost of investment. Fonality will be adding some enhancements and will demonstrate their new version of the VoIP PBX-trixbox!
LightBound, an Indiana VoIP Service Provider now offers hosted voice service. Rather than having the overhead cost and maintenance of a phone server, LightBound can offer a VoIP PBX solution that allows the customer to purchase a dedicated or shared server that is housed at the LightBound data center.
If you are looking at VoIP PBX Solutions and VoIP Service Providers that say they can offer voice with QOS over the open Internet you need to beware. We have run into this several times and this is how the scenario goes.The provider that is offering voice services over the open Internet tells customers that they provide QOS in their router or phone system and if they have enough bandwidth it should not be a problem.The customer signs up for the service and then after several months they begin experiencing problems.The provider then tells them it’s the problem of their ISP not having QOS.The ISP (LightBound in this case) gets a black eye for not having “QOS” and then the provider tells them if they get their Internet directly through them the problem will be resolved.The customer is bound under contract for the voice service and then winds up having to pay for another Internet circuit that has QOS.
There is no way to provide QOS over the open Internet because there is not end to end control of the circuit. Once the data packet carrier voice leave the router or switch from your location there is no guarantee that other routers downstream will treat the QOS packet with any priority. Will voice work over the open Internet?Yes it will, sometimes, but there is no guarantee and it is on a best effort basis.LightBound is able to offer QOS to your office because the circuit is directly connected from the LightBound data center to your office and there is equipment that can be set up to provide QOS at each end.
The other advantage we offer is direct support for the entire solution around the clock 7 x 24 x 365 through our NOC. LightBound offers Internet Service Indiana through a direct connection to your company location through a circuit that is a T1 or higher. LightBound also provides the voice services through our class 5 voice switch in the data center.If there ever is an issue with our voice switch or circuit the NOC technicians are monitoring around the clock.We are the provider of the Internet, Voice server, and PBX solution, so if you have issue there is one number to call.We manage hundreds of circuits and have processes in place that quickly resolve issues with telecommunications. Others vendors who offer VoIP PBX Solutions with VoIP Server Providers are agents and most likely don't have a NOC, or the breadth and depth to provide to support the service around the clock, but you may want to check with them
LightBound, Indiana's premiere VoIP Service Provider, has several voice service options. I met today with a customer interested in on PBX system that allows them to link several remote offices together so that they are able to save on long distance charges by dialing internally from each office. Each office is able to dial another linked office and it is seen as an internal office call, just as if they were in the next cubical. These types of VoIP PBX solutions make everyday business more productive and less expensive, something every company can profit from.
LightBound, an Indiana VoIP provider, offers several PBX options. Voice over Internet Protocol, or VoIP, is the technology that enables voice communications to be made using IP networks like the Internet. VoIP has become popular largely due to the cost savings over traditional telephone networks. LightBound specializes in building solutions based on Asterisk - the open source PBX. We deliver full featured PBX solutions at a small fraction of the cost of proprietary telephony systems. Merging the power and flexibility of the Asterisk open source PBX with the rugged dependability of a specially configured hardware platform based on the Linux operating system, our turnkey PBX systems are robust, functional, and reliable.
Learn about LightBound's complete voice solution for all your business communication needs. Fonality's full featured VoIP PBX Solutions, with integrated voice messaging and call center functionality costing a fraction of comparable systems, will be demonstrated. LightBound IP Converge provides voice services and Internet over a single circuit that works with your current voice system whether it takes analog, PRI, or SIP. Why pay for a separate PRI circuit or analog voice lines when you can get voice over your Internet connection from LightBound, one of Indiana's top VoIP Service Providers?
I just met with a customer this week who was moving offices and in the move decided to outsource their support of servers and phones. Unaware that LightBound offers managed servers hosting through our new VM and shared server platform they looked to a competitor. We let them know that we are going to be offering this platform in Q1 2010 and possibly before the end of the year. They currently have Indiana VoIP service with us but were using their own phone system. We let them know that we offer VoIP PBX Solutions through Fonality's trixbox solution. By provider management of both their phones and server infrastructure the customer now has more cycles to support and develop their application to make money for their company.
I just finished a webinar on Fonality trixbox VoIP PBX Solutions with a K-12 education prospective customer. There were two features that they IT director really like. He thought the chat feature was a very usual feature built into trixbox Pro HUD. He thought that staff could use this quick method to communicate without having to play voicemail tag. He also liked the idea of the presence management through the HUD. He has staff distributed in five buildings over a dispersed area and liked the ability at a glance to see who is on line, and to quickly click an icon to chat, call their land line, cell phone, or email. Another feature he liked was managed servers hosting services that could be provided in support the solution for him. As long as he has high speed Internet in Indiana and direct WAN connection to the LightBound data center almost all support can be provided remotely over the Internet. In the event that on-site support is needed LightBound partners with the AME Group which can service all customers in Indiana within a 4 hour response time. The final thing he liked was that the Fonality trixbox is about half the cost of traditional VoIP PBX providers. With costs being tight for schools this is a great solution to consider to increase functionality at a low cost.
Webinar - October 28, 2009 11:30 am till 12:30 pm: Fonality VoIP PBX and LightBound IP Converge Did you miss the October lunch and learn? Here's you chance to see it from the comfort of your own desk. Fonality's full featured VoIP PBX with integrated voice messaging and call center functionality, which costs a fraction of comparable systems, will be demonstrated. LightBound IP Converge provides voice services and Internet over a single circuit that works with your current voice system whether is takes analog, PRI, or SIP. Why pay for a separate PRI circuit or analog voice lines when you can get voice over your LightBound Internet connection?
If you use Salesforce CRM in your business and are looking to increase productivity and sales this about migrating to Fonality trixbox VoIP PBX Solutions. trixbox Pro Unified Agent Edition has seemless Integration with Salesforce SFA. If you have an incoming call from a high potential sale you can quickly identify the opportunity form the Salesforce record and give that prospect the priority needed to close the deal. Save time in agents and sales reps logging calls to Saleforce as they are automatically logged. You can increase the reach of access by using SIP and the Fonality HUD on your sales reps laptop can work anywhere they have Internet access. trixbox VoIP PBX Solutions works with SIP protocol. LightBound is an Indiana VoIP provider that can deliver SIP voice over business class private circuits as well as the Fonality trixbox solution. Do you want to learn more? LightBound will be hosting a lunch and learn on 12/2/2009 form 11:30 am to 1:00 pm at 731 W. Henry Street showing off integration trixbox Unified Agent Edition and Salesforce SFA. Contact jshinkle@lightbound.net if you want to reserve a spot.
LightBound, Indiana's leading VoIP service provider, Hosted VoIP (voice over internet protocol) has become a highly popular business communication solution. This is due to prolific high speed internet connections and the opportunities this has created for improved business communication. Hosted VoIP is an internet based telecommunications system, mostly dependent on software instead of hardware and offers VoIP PBX soutlions such as calling, voice mail, fax and email.
I've had a few companies asking about video conferencing to help with communications in event of the H1N1 virus. They told me that limiting interaction among branches can help with spread of the virus. This is one strategy that can help in event of a major business disruption that effects the work population. In order to accommodate this a solid WAN must be in place to support the video conferencing. This can go a step further by also using VoIP PBX Solutions that can work anywhere your employees are. This can help if they are working at home or remote locations due to sickness or weather related issues. There are even desktop and PC based video conferencing for key managers and executives. The key to supporting this is to make sure that each person in the company has High Speed Internet in Indiana at their homes along with a strong VPN solution to be able to conduct business communications even when the workers are not at home. Having a plan in place where employees can get work done using IP communications is essential for business continuity as we approach the season for rougher weather and illness.
Do you want to simplify your operations for IT and Accounting Payable? If you are using separate providers for Internet, Voice Circuits, and Data Circuit consider using a single provider for all. IP communications has facilitated the ability to converge all three on a single network or WAN. By dealing with one network you are removing the complexity of having to deal with multiple networks from an IT operations standpoint. Accounting also only has to pay to one provider rather than three. WAN providers can development a network to transport the data and voice converted to IP. You don't have to have a VoIP PBX solutions in place to transport voice over the WAN. Most VoIP Service Providers support SIP natively, the Voice transport over IP, but they can also provide a gateway to provider analog or digital interface to traditional phone systems. Now instead of having a PRI circuit for voice and a T1 circuit for data you can have a single circuit for both (as long as there is enough capacity). If you do transition to VoIP PBX Solutions and VoIP Service Providers you can reduce overall complexity in managing the communications by having a single network and also a single company to pay.
I attended the Techpoint Innovation Summit '09 in Indianapolis, Indiana and Clayton Christensen, Harvard Business Professor, was the keynote speaker. He spoke about "disruption innovation" and the way that it drives innovation that upsets the apple cart for the incumbent providers of products and services. One interesting service he pointed out was Salesforce CRM. CRM systems typically were only affordable by large corporate entities that had large central systems and a corporate WAN to distribute access throughout the corporation. Salesforce is a CRM system that provides enterprise level functionality, accessibility and scalability to the smallest of businesses, even a single person business, as long as they have High Speed Internet in Indiana. Another disruptive innovation that offers enterprise level functionality, including call center capability, is Fonality Trixbox IP PBX. Call centers typically are six figure capital investments requiring a large staff to support. Fonality Trixbox is a VoIP PBX Solutions that can be implemented for about 20% of the cost and it integrates with Salesforce CRM. The combination of the two can enable a start up or SMB compete with the large Fortune 500 corporation at a fraction of the cost.
Fonality Trixbox IP-PBX software solution allowing employees to manage their company's communication straight from their desktop with an Internet connection.
*With a unified presence on the HUD (Heads Up Display) you can be available without being in the office. Working from a remote location has not been easier.
*The color coded HUD status screen allows you to see if another employee is on a call, conference call or available. If an employee is on a call you can communicate effortlessly with the chat on the HUD for an immediate response.
*With a mouse you can simply drag and drop to transfer a call from HUD interface, making communication seamless.
*Outlook and Trixbox contacts can be synched together to help you manage your time with calling clients.
*Trixbox can also be integrated with Salesforce CRM or Sugar CRM.
Getting High Speed Internet Access with the VoIP PBX Solutions from Fonality can increase productivity and provide Business Continuity.
Please join us Tuesday, October 7th , 11:30 am, at the data center for a lunch. Learn more about LightBound's VoIP Service Providers Integrated Voice/Data Solutions & Fonality's VoIP PBX Solutions. Fonality's full featured VoIP PBX with integrated voice messaging and call center functionality, costs a fraction of comparable systems, and will also demonstrated.
Please bring your business card for the chance to win an iPod Shuffle. Please RSVP by October 2nd to krance@lightbound.net .
One of the great tools that we use here at LightBound to manage our sales and operational processes is SalesForce. It is a SaaS CRM solution that you can get to anywhere that you have Internet Access. It provides Enterprise class CRM functionality that even small businesses can afford. LightBound also offers a great VoIP PBX that easily integrates with SalesForce. Fonality Trixbox is one of the best VoIP PBX Solutions for small businesses as it is very affordable and has built in support to integrate with SalesForce CRM. Fonality Trixbox will also work natively with SIP so it works well with services offered by VoIP Service Providers in the corporate office as well as working on the road or at home. As long as you have a High Speed Internet connection you can get to the two most productive tools in business, Fonality Trixbox to call customers and SalesForce CRM. Due to the integration calls made through Fonality Trixbox are automatically logged into SalesForce which makes tracking of calls easy for Sales or Customer Support to log. If you are small business and want to keep a step a head of the competition consider using Fonality and SalesForce to keep you at the front of the pack.
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