Virtual Service Provider

LightBound's Fonality IP PBX solution is great for multiple location organizations. We have a customer that has a location in Indianapolis and one in California. Customer is also using LightBound for colocation. Plan is to install a Fonality Call Center Edition with Unified Agent Edition for integration with SalesForce.com in colocation. Provide SIP(IP voice lines) to them for both locations. Remote site will also have a server with Fonality's Linked server. This will allow complete integration of the two phone systems with 3-4 digit dialing. In the event that California site loses connection back to the datacenter they can either reroute the traffic over a backup internet connection or have POTS lines installed that are physically connected to remote phone system.

LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country.  This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.

LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.

LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.

Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.

LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.

Let us take care of technology, so you can take care of business.

The new state of the art Data Center is really coming along. Please keep checking for updates.

Extremely, exceedingly, overwhelmingly customer focused.
Welcome to LightBound. We have a unique business model for a technology company: we put customers first. In the end, that's what truly sets us apart.

LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country.  This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.

LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.

LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.

Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.

LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.

Let us take care of technology, so you can take care of business.

Fonality CRM Integration solution couples telephony data with CRM data, enabling a single application to manage the entire customer experience. Through the Integration of Fonality and popular CRM systems like Salesforce.com, customer and historical sales or service Information are linked directly to incoming and outcoming calls. Now you can personalize service, provide customer

Key Features & Benefits

Employee Accountability

Do you know who your employees are calling? Do you know how many times they have called your customers or for how long they spoke? Shouldn't you? Well, now you can. All calls to your CRM customers will be automatically attached to the Individual contact or opportunity Inside your CRM.

Reduce Costs & Increase Efficiency

Do you know who your employees are calling? Do you know how many times they have called your customers or for how long they spoke? Shouldn't you? Well, now you can. All calls to your CRM customers will be automatically attached to the Individual contact or opportunity Inside your CRM.

Because call logging Is automated, managers have clear visibility Into their agents' activities. Managers can view an agent's call history with contacts, call back times, and recordings to determine and compare individual agent effectiveness. With this Integrated call and opportunity data, the reporting possibilities are endless.
Management & Reporting

Call reporting features add new call reports to your CRM system that provide you detailed and consolidated call records for your agents. Find out total calls made to leads or customers and see which agents are the most active. The Lead Management Reporting tells you exactly how many minutes it took an agent to call a leads back once, twice, or three times, offset for business or weekend hours. Finaly It's easy to see average call-back times, average days to conversions, average calls to conversion, and more by agent, team, or account.
Improve Customer Service

Sales or Service agents have customer information at their fingertips before a call is answered, enabling greater efficiency and improved customer satisfaction. And, as a manager, automated activity logging and advanced reporting options give you even greater visibility into your service organization allowing you to make Intelligent business decisions to continually Improve quality of service.

LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country.  This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.

LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.

LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.

Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.

LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.

Let us take care of technology, so you can take care of business.

Case Study:
Windsor Unified

About the Customer

Windsor Schools have four California Distinguished Schools, two California Golden Bell Awards, and is considered to offer some of the best academic programs in Sonoma County. In 2006 the State of California awarded the District its prestigious Governor’s Award for Environmental and Economic Leadership.
Challenges:

• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Improve customer response times, especially sales inquiries
• Stay ahead of the competition by making customer contact a priority
• Provide a business phone solution that is flexible and easy to install and manage
• Project a professional sound and feel to customers calling in
• Find a phone system that could grow with their business
The Solution:

• Professional Edition for 97 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell
phone, at home, or at a branch office


LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based.

LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country.  This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.

LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.

LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.

Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.

LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country.  This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
Many of our larger customers have or a looking at MPLS services. MPLS allows companies to connect locations anywhere into one network with local IP addresses.  We have a customer that had a MPLS network but wanted to keep all their servers and firewall at the LightBound data center.  We accomplished this by working with the customers MPLS provider to move the MPLS circuit to LightBound's data center and connect to the Colocation cabinet.  This allows the customer to get their internet access at the data center and not have to have all the locations come back to the main office to get onto the internet.  This is one solution. We can also help companies build their own WAN's without costly MPLS services and LightBound's superior customer service.

LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.

LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.

Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.

LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.

Let us take care of technology, so you can take care of business.

LightBound will be updating our website in the next month. Please check out the look and feel as well as the new information. www.lightbound.net.


LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country.  This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.

LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.

LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.

Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.

LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.

Let us take care of technology, so you can take care of business.

LightBound's first Lunch and Learn of the year will be  Voice Service: Learning voice basics and cost saving strategies for IT and Financial Managers.

Location:   LightBound Network Operations Center
   731 W. Henry St., 2nd Floor
   Indianapolis, Indiana

Contact Email:   events@lightbound.net
Contact Number:   (317) 777-7165

LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country.  This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.

LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.

LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.

Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.

LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.

Let us take care of technology, so you can take care of business.

Don’t let 12 feet of snow shut you down.

When a major snowstorm hit, Fitzgibbons Agency was able to keep on working. Fonality PBXtra Call Center Edition saved the day. Employees could work from home, seamlessly, never missing a call, and they were able to close a huge insurance deal despite the closed roads and epic snowfall.

Business cannot stop, despite Mother Nature’s best efforts. That’s what the Fitzgibbons Agency, an Oswego, NY based real estate and insurance brokerage firm, learned when more than 12 feet of snow was dumped on the city in just over a week. Despite the Governor of New York declaring a state disaster emergency for the local area, Fitzgibbons Agency was able to continue working and close a significant insurance deal thanks to its Fonality PBXtra Call Center phone system.
Epic Snow Can’t Bring PBXtra Down

Being in the insurance business, John Fitzgibbons, owner of the Fitzgibbons Agency, believes in proactive disaster planning. Little did he know when he deployed PBXtra Call Center that his choice of IP-PBX phone system would save the day when a real weather disaster hit. Oswego, NY is notorious for enduring weather that does not affect other nearby communities. Its “snow belt” location requires Fitzgibbons Agency to operate even when the environment says it shouldn’t.

Turns out Fitzgibbons Agency was ready. It had deployed PBXtra Call Center as a powerful, flexible solution that could promote the fledgling company as larger than it was. “When I started the agency, I couldn’t afford Cisco, Avaya or Nortel, but needed multiple auto attendants and other key features,” said Fitzgibbons. “I looked at products from Switchvox and Fonality and chose PBXtra Call Center because its user interface was much more polished than Switchvox’s. The product is very simple for a non-technical person to use, and the biggest upside has been the flexibility PBXtra Call Center provides my agency.”

That flexibility was the key to keeping the lights on at Fitzgibbons Agency despite the epic snowfall. Good thing, too – the same week as the snow storm, Fitzgibbons had a commercial insurance deal set to close that would bring him thousands in recurring annual revenue dollars. Unable to get to the office, Fitzgibbons and another employee used a soft phone on a laptop and a Polycom phone brought home from the office to conduct business.

“We were buried in 12 feet of snow for five days and we never missed a call! Two employees worked from home and we were able to transfer calls back and forth so easily we could barely tell the difference. I think PBXtra is one of the smartest investments I’ve ever made,” said Fitzgibbons. “Thanks to PBXtra Call Center, we were able to close the deal, which will benefit my company for years to come.”
Telecommuting and Auto Attendants Equal Business Flexibility

Snowfall aside, PBXtra Call Center’s flexibility makes it an integral part of the Fitzgibbons Agency. “I have employees that go to school part time or live in remote locations, and PBXtra Call Center enables them to work from home whenever necessary,” says Fitzgibbons. “They take their desk phone with them or use their mobile or home phones, and can still work productively. The flexibility of telecommuting for my employees also helps me retain my employee base better. PBXtra Call Center makes it a win-win for both of us.”

Fitzgibbons also likes PBXtra Call Center’s multiple auto attendants, and the product’s ability to operate a mixed analog and VoIP environment. He combines these two features to create unique “unbundled” realtor services for home owners selling their own properties. One such service that takes advantage of PBXtra Call Center is Fitzgibbons’ virtual mailboxes. Interested buyers dial a Fitzgibbons Agency number, enter a property code that has been assigned to a specific home and hear detailed information about the property. “PBXtra Call Center’s combination of multiple auto attendants and VoIP lines means I can offer my clients a unique service that is outside of my core business,” said Fitzgibbons. “I can assign an auto attendant for each property code, and the really great part is that I don’t have any hard costs for the growth potential that PBXtra Call Center offers me. Whether I have one or 100 virtual mailboxes, my costs are the same!”
On Call, All The Time

It’s true for both real estate and insurance – customers have to be able to reach you no matter what. Because of PBXtra Call Center, Fitzgibbons is able to be on call, all the time. And he feels the same about his phone system. “PBXtra Call Center does not let me down,” he said. “I have absolutely no reservations about recommending this product. It offers a great feature set, it’s easy to install and use, and Fonality’s support has been terrific.”

LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country.  This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.

LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.

LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.

Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.

LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.

Let us take care of technology, so you can take care of business.

1.) "We can focus on our core business." Smart companies focus on growing their business and don't have time to manage complicated IP PBXs.

2.) "IP PBXs can be hard to manage." Implementing the same phone system hundreds of times has taught hosted vendors  how to avoid pitfalls of deploying VoIP. Companies also save time and resources because hosted providers use proactive and reactive monitoring systems to resolve problems faster than an in-house solution.

3.) "Our phone system is a service, not a product." Hosted providers devesop long-term relationships with clients and have a vested interest in keeping them happy, instead of selling the system once and making more money on fixes or upgrades.

4.) "Our total cost of ownership is lower." The only equipment required for hosted VoIP is a switch, router and user handsets. Companies that buy and install an IP PBX face large upfront capital expenditures, as well as maintenance and upgrade costs.

5.) "Our phone calls are secure for remote employees." While an IP PBX uses unmanaged broadband connections to connect telecommuters to the phone system, hosted providers can leverage facilities and expertise to do this securely.

6.) "We can easily add/manage office locations." Hosted VoIP systems are designed for almost limitless scalability and can treat multiple locations as one office. The benefits of connecting all offices to the same phone system include the ability to share a centralized receptionist and use free four-digit dialing between locations.

7.) "There are fewer vendor headaches." A single point of contact eliminates finger-pointing among service providers. Clients deal with one vendor and one bill.

8.) "We have better insight into monthly telecom spending." Hosted solutions' flat monthly fees eliminate the guesswork of operating expensive IP PBXs, which require spending 10% to 15% above the purchase price for annual maintenance contracts.

9.) "We're guaranteed access to the latest technology." Hosted VoIP providers handle software upgrades at no additional charge. If a company purchases an IP PBX now, in a few years it will be stuck with an outdated phone system.

10.) "Hosted VoIP satisfies our business continuity and disaster-recovery needs." Hosted providers house their equipment in carrier-grade collocation facilities with high levels of resiliency, back-up power and advanced safety features. An IP PBX resides in the client's office where it is susceptible to emergencies such as fires, floods or natural disasters.

Companies looking to implement VoIP have two choices: hosted VoIP or an in-house IP PBX. Hosted VoIP simplifies life for the business executive, making it a better solution, especially for organizations without extensive IT resources.

excerpts from Face-off  By Dan Hoffman, Network World

LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country.  This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.

LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.

LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.

Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.

LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.

Let us take care of technology, so you can take care of business.

Fonality Tips and Tricks

How do I transfer a call to someone's voicemail?
1.  While on an active call, click and hold the call details within the Personal window
2. Drag the call to the voicemail icon attached to every contact within the Contacts window
3. Release the mouse button and the call transfers immediately into the target user's voicemail

How do I perform a blind transfer?
Most IP Phones that Fonality sells support the ability to perform a blind transfer.  Regardless of your model of phone, blind transfers are performed by the following actions:

   1. Press the Xfer key or the Trnsfr key located either on the LCD as a 'soft' key or as a hardkey physically on the phone
   2. Dial the target Extension
   3. Press the Xfer key or the Trnsfr key once again before the other party answers the phone

Polycom SoundPoint 320/330 Instructions

These two phones work a bit differently:

   1. While on a call, the "Trans" softkey will be on the screen. Press the button under it, then a new menu will appear on the screen. It will have the options "Normal", "Cancel" and "Blind".
   2. Choose "Blind" and enter the extension/phone number. The call will then be sent and the Caller-ID will be the one of the party calling in. You do not need to choose the "Trans" key a second time.

Programmable Keys - Polycom

Polycom phones support speed dial configuration via the phone's interface.
Configure Speed Dial Keys

   1. Press Menu
   2. Press 1 Features
   3. Press 1 Contact Directory
   4. Press Add
   5. Fill out the settings
         1. Scenario #1 - Speed Dial an Employee
         2. Fill out the Employees First and Last name in the appropriate fields
         3. Type in the Employee's extension in the Contact field
         4. Leave the Speed Dial Index at the default value (increments automatically)
         5. Press Save
         6. The configured speed dial will appear as Line 2 (for the first contact) and increment with each new configured speed dial (Line 3, Line 4, etc)
         7. Scenario #2 - Speed Dial Park/Voicemail/Other System Extension
         8. For First and Last name - enter whatever text will help you easily identify the speed dial function (e.g. if you want to speed dial Park, type in Park and leave the other name field blank)
         9. Type in the system extension (Park = 9000, Voicemail = 8555, Group Intercom = *74+Group Extension, etc.).  Remember you can only type in ONE extension per speed dial key
        10.

            Press Save
        11.

            The configured speed dial will appear as Line 2 (for the first key) and increment with each new configured speed dial
   6. When you are finished configuring all your speed dial keys, press the Menu button to return to the default screen

Executing a Speed Dial

   1. Press the button - the phone will dial the extension you configured.

Executing a Speed Dial to a System Extension

Customers commonly wish to speed dial Park.  Once you setup Park as a speed dial on your phone, you can quickly transfer callers to Park via the following sequence:

   1. Press the softkey Txfr (may be labeled Trnsfer on some versions of Polycom firmware)
   2. Press the Park speed dial key you previously configured
   3. Listen for the Parking extension
   4. Hangup
   5. Inform the destination party of the parked extension
   6. That person should dial that extension (e.g. 9001) from their own phone to reconnect with the caller

LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country.  This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.

LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.

LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.

Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.

LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.

Let us take care of technology, so you can take care of business.

The Value of VoIP: Century 21 Franchise Gets Results with PBXtra

With a move on the horizon, Century 21 The Castle Company, a Century 21 franchise, opted to replace its cumbersome Meridian system with a VoIP system. Its choice? Fonality's PBXtra, which resulted in a great price point, easy installation and maintenance, and more productive agents. Happier customers, too — PBXtra's virtual extensions make it simple to reach realtors on site, in the car or at their home office.

Century 21 The Castle Company is a Wylie, Texas-based franchise of Century 21 Real Estate LLC, the franchisor of the world's largest residential real estate sales. The Castle Company has been in business since 1985 and serves the Dallas and Fort Worth market. In 2006, the company was preparing to move to a new location and decided to upgrade its phone system at the same time.
Wanted: A VoIP Solution

"We needed a way for our customers to feel closer to their agents. Our choices were to upgrade our existing phone system or look for new technology," said David Barnhart, owner and broker. The Castle Company's existing phone system was a Meridian switch with dedicated lines that was older, cumbersome and lacked many features. As a result, the company decided to shop for a new solution.

Barnhart had a technology background and a solid knowledge of VoIP, and decided to look into using VoIP for the new facility. The T1 and VoIP provider The Castle Company selected, CBeyond, recommended it consider Fonality for the phone system. Barnhart did some research and contacted Fonality by phone.
Quick Set Up and Easy Maintenance? Not a Problem.

"We wanted something easy to install and maintain, so we could do it ourselves. It was important to us that we could perform all updates and changes in house. We talked to Fonality and got a demo of PBXtra. They product seemed simple and the price point was great!"

The Castle Company deployed PBXtra in October of 2006. According to Barnhart, "PBXtra's setup was simple. I set it up at the same time as I set up the network at the office. All I had to do was plug in the phone system and turn it on. It was all preconfigured at Fonality and it just worked. To set up the 19 physical and virtual extensions, which included naming them and configuring any call forwards, took less than two hours. The whole setup took less than four hours from unpacking boxes to being operational."
Calls Here, There & Everywhere

One of the features that is most beneficial to The Castle Company is support for both physical and virtual extensions, which means that calls placed to an agent's extension can either ring at a physical desk within the office or be transferred transparently to a cell phone, home office or any other number. Agents decide how their calls will be handled and can configure or change call handling from anywhere through an easy to use web-based application.

For The Castle Company, more efficient call handling, means more productive agents and happier customers. The receptionist doesn't need to keep track of whether a realtor or employee is at a physical desk or working outside of the office. And, most importantly, clients find it easier to get in touch with their realtors.

"Fonality's PBXtra phone system is very affordable and easy to maintain. I have been so happy with it that I have told several of my colleagues at other real estate firms. Fonality should expect to hear from them in the future when they are shopping for a new phone system."

LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country.  This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.

LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.

LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.

Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.

LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.

Let us take care of technology, so you can take care of business.

Here is a great video on some of the updates and editions in Fonality version 5.

http://www.vimeo.com/13343692

LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country.  This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.

LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.

LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.

Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.

LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.

Let us take care of technology, so you can take care of business.

Lunch and Learn
February 2, 2010 11:30am - 1:00pm

Topic:   Voice 101 -- Learning voice basics and cost saving strategies for
IT and Financial Managers

Location:   LightBound Network Operations Center
731 W. Henry St., 2nd Floor
Indianapolis, Indiana

Contact Email:   events@lightbound.net
Contact Number:   (317) 777-7165

LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.

LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.

Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.

LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.

Let us take care of technology, so you can take care of business.

The Steel, Precast Concrete and Crane have arrived.


LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.

LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.

Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.

LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.

Let us take care of technology, so you can take care of business.

LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country.  This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.

LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.

LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.

Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.

LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.

Let us take care of technology, so you can take care of business.

This week we met with a customer that currently has Internet and VoIP services with a CPE based IP PBX phone system. Customer was purchased by another company that is moving and wants to combine all three sites with an IP based Telephone system.  Our solution was to us LightBound Server Collocation services.  LightBound was going to locate customers IP PBX Server in our Data Center and provide T1 to each location to connect with PBX and the Internet. This allows three sites to be connected and share one phone system and gives them the ability to add future sites.

LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.

LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.

Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.

LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.

Let us take care of technology, so you can take care of business.

Yes, it's here. Our biggest and last of the year.


Lunch and Learn
December 1, 2010 11:30am - 1:00pm

Topics:

• LightBound's new 47,000 square foot data center
• Power expansion at the 731 Henry St data center
• Nationwide voice service
• Direct fiber connectivity to downtown Indianapolis building
• Fonality VoIP PBX systems upgrade
• Virtual server services enhancement with Xsigo I/O Virtualization

Location:   LightBound Network Operations Center
731 W. Henry St., 2nd Floor
Indianapolis, Indiana

Contact Email:   events@lightbound.net
Contact Number:   (317) 777-7165

Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.

LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBX solutions both hosted and premise based IP Based Telephony with Enterprise, Call Center and UAE (SalesForce and SugarCRM integration) editions.

LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.

LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.

www.lightbound.net

In this day and age where everyone depends so heavily on Technology. Isn't good to have one company that can provide ITManaged Services, Server Collocation, Web Hosting Services, Virtual Storage, Storage as a Services, VoIP PBX Solutions, Hosted VoIP PBX  Solutions, Voice Services and Data Services.

LightBound can provide your Cloud Services, Data Disaster Recovery and Business Continuity to your Voice and Data services including Off Site Data Backup Services.

Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.

LightBound, your Virtual Service provider, can combine your managed services, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.

Let us take care of technology, so you can take