Listed below are the answers to the questions I posed in Part 5 as applicable to LightBound's Shared Storage Server (s) and Hosted Virtual Server.
1. Where is the data?
All shared storage server (s) are managed within LightBound's secure datacenters in central Indiana.
2. Who owns the data?
The customer owns the data. LightBound has no rights to in any way modify, share, disseminate, or otherwise manipulate the data without the express permission of the customer.
3. Is the data backed up?
All LightBound Storage Area Network Solutions incorporate a thorough analysis with the customer to ensure that critical data is protected through backup and replication processes, aligned with the customer’s needs.
4. Can the data be extracted?
Yes, the customer is provided the means to extract their data upon request.
5. Are the data and servers volatile?
No, servers can be inactive or restarted at any time without loss of data or virtualization services.
6. Who has access to the data and servers?
Access is restrictive to only the customer and their affiliates. Unless providing managed cloud services, LightBound does not nor have access to the customers critical data.