Voice Service 101: Learning voice basics and cost saving strategies for IT & Financial Managers
Description
Are you new in the game of supporting voice services for your company? Do the terms SIP, PRI, PBX, VoIP, PSTN make you dizzy? Does looking at your phone bill seem like you trying to read Greek? Does the costs you are paying for voice service seem like your paying for a house on the Riviera? If you are an IT and financial manager and have responsibility for managing voice services and getting costs under control then this lunch and learn is for you. LightBound's voice solution engineer, Jay Cutler, will be presenting on the basics of voice service, consolidating of voice and data services over IP, and cost savings that can result from consolidations will be covered in this webinar. LightBound voice solutions including hosted and premise based VoIP PBX based on Fonality trixbox, voice services (SIP, PRI, analog), conference bridge, fax-to-email, and free long distance voice over your internal WAN will be covered at this session.
Please click here to register. Once you register the call information will be provided.
LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.
LightBound offers VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
Let us take care of technology, so you can take care of business.
LightBound's new 47,000 SF State of the Art Data Center is moving along.
LightBound is proud to announce our new website at www.lightbound.net. Our hope is that it will better help companies find out about LightBound and customers to get information they need.
LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.
LightBound offers VoIP across America with SIP, PRI or Analog. LightBound can provide voice service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
Let us take care of technology, so you can take care of business.
No Tech Thursday this month with NCAA March madness starting. Please join us on April 21, 2011 at Baker and Daniels at 5:00.
http://www.techpoint.org/tech-thursday-main
LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.
LightBound offers VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
Let us take care of technology, so you can take care of business.
How many times have you taken a call on your cell phone and the person asked a question that needs to be answered by someone at the office. What do you do? You say, "Please hangup and call Bob at this phone number.
Wouldn't it be great to be able to transfer the call back to some in the office using just an extension or to another cell phone? Calls can be done with a consultive transfer or blind transfer.
Now you can with LightBound's Fonality Phone System feature Mobile Boomerang. This service is available as a CPE based IP Telephone System or hosted in our secure Data Center. We also offer a pure Hosted IP Telephone system that will make your cell phone or home phone part of your Telephone System running over LightBound's Data Network. Never running over the raw Internet like other VOIP providers. Increasing productivity and the abililty to provide better customer service. Now you can never miss a phone call.
LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.
LightBound offers VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
Let us take care of technology, so you can take care of business.
In simple terms, virtualization adds a layer in between the physical hardware and the operating system. This in turn encapsulates the entire system, making it a virtual machine (VM) where hardware becomes agnostic and creates it its own “bubble”. This environment allows you to have multiple VMs running on the same physical hardware without conflict.
Portability is a benefit of this technology. Any VM can be transferred to other physical machines easily. This ease of portability can come into play when considering backup recovery and disaster recovery options.
Virtualization minimizes downtime if there is a hardware failure by allowing the VMs to automatically find another physical machine and restart themselves when they are running in a highly available cluster. Virtualization can also provide “green” benefits to your physical environment by reducing electrical power usage and cooling load consumption when server hardware is consolidated.
These solutions can be implemented locally or most of these benefits are already included when leveraging a hosted cloud service like LightBound. Give us a call and let LightBound help you with your virtualization services, server hosting, off site data backup service, and disaster recovery needs.
Cloud Computing can take many different forms. But the simplest definition is a good or service provided through and over the public or private internet.
This concept is particularly useful when it comes to streamlining your business because it offers opportunities to outsource essential but not strategic parts of your organization. Some cloud services that come to mind include CRM applications, accounting software, offsite data backup services, etc. Anything that can be hosted by another company is another way to put it. Therefore email, web pages, VOIP service providers, and even hosted virtual server platforms are considered Cloud services.
LightBound can help you navigate your way through the cloud. If you are considering any of these options feel free to give us a call and we will be able to point you in the right direction.
LightBound Hosted IP PBX Service: Why choose LightBound's Hosted IP PBX solution? During this session, you will gain insight into the web interface and features of a hosted IP PBX Solution. With LightBound's Hosted IP PBX you as the customer have no upfront capital costs-only your monthly expense. With LightBound's Hosted IP PBX you will always have the latest equipment and can upgrade the size of your system at anytime with a simple call to LightBound.
Please click here to sign up. http://www.clicktools.com/dashboard/survey/response.jsp.
LightBound Hosted IP PBX Service: Why choose LightBound's Hosted IP PBX solution? During this session, you will gain insight into the web interface and features of a hosted IP PBX Solution. With LightBound's Hosted IP PBX you as the customer have no upfront capital costs-only your monthly expense. With LightBound's Hosted IP PBX you will always have the latest equipment and can upgrade the size of your system at anytime with a simple call to LightBound.
To register for these webinars, please click here
LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.
LightBound offers VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
Let us take care of technology, so you can take care of business
LightBound can provide voice service to over 85% of the populated USA. Do you have offices that are outside Indianapolis or Indiana? Now you can get the same high quality service you had with LightBound for voice, data and colocation outside of Central Indiana. If you would like more information please contact us at
http://www.clicktools.com/dashboard/survey/response.jsp. LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.
LightBound offers VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
Let us take care of technology, so you can take care of business.
SIP Versus PRI Costs
The PRI has been the standard for connecting PBXs to the public switched telephone network (PSTN) for years. A PRI in North America multiplexes twenty three 64 Kbps voice channels and one 64 Kbps signaling channel across a T1 link. Because this is done via time division multiplexing (TDM), it does not take advantage of the gaps in conversations when no traffic is sent. Packetized IP traffic can take advantage of the statistical nature of traffic flow, and conversation gaps do not consume bandwidth. Experience with SIP trunking suggests that at least 50 conversations can be supported on a single T1 line; some customers have attained 70 conversations with no audible impact. Our high-level calculations suggest that there is at least a 28% savings when migrating to SIP trunking, but the savings could be greater when considering that a SIP trunk can support twice as many sessions as a PRI. The challenge has been that not all central offices support SIP trunking, and not all enterprises have SIP trunking capabilities on their voice systems.
The following example (for North America) compares the costs of PRI facilities with SIP trunk facilities that can carry the equivalent traffic. Potential operating expenditure (opex) reductions result from fewer trunk requirements and lower rates (see Table 1).
PRI Cost
- About $1,325 per PRI per month with 20,000 long distance (LD) minutes
- About $57.60 per channel per month with 870 LD minutes
SIP Trunk Cost
- $450 per access, plus $15 per channel per month plus $0.02 LD per minute off network
- $41.40 per session per month with 870 off network LD minutes
Table 1. Annual North American Savings Projection: $4471.20 (28%) for Each 23-Channel PRI Replaced
|
Transport Cost | PRI | SIP | Difference |
PRI channel per month | $57.60 | * | * |
Equivalent SIP connection per month | * | $41.40 | * |
Monthly savings projection | * | * | $16.20 |
Source: Gartner (June 2010)
LightBound, and Indiana VoIP service provider, offers across America with SIP, PRI or Analog. LightBound can provide voice service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
Let us take care of technology, so you can take care of business.
LightBound has launched a new website, www.lightbound.net. Our new tag line: "Extremely, exceedingly, overwhelmingly customer focused" is really what sets us apart in the industry. There new site features a section on Cloud Services, Virtualization Services, VoIP PBX Solutions, and Scale Computing SAN. The site has been designed to be more streamlined and easier to navigate. The main page also features a listing of our events, posts to our blog, and links to our Facebook, Twitter, and Youtube page. You can even launch a video with a customer testimonial. In the future you will be able to watch replays of our Lunch and Learns and Webinars. If you have not been to one in while we have two focused on LightBound VoIP PBX Solutions and our voices services offered as one of the new Indiana VoIP service providers. Please take a look and let me know what you think.
LightBound is proud to announce our new website at www.lightbound.net. Our hope is that it will better help companies find out about LightBound and customers to get information they need.
LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.
LightBound offers VoIP across America with SIP, PRI or Analog. LightBound can provide voice service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
Let us take care of technology, so you can take care of business.
LightBound is an Indiana VoIP service provider and is also a CLEC (Competitive Local Exchange Carrier) providing voice services to customer on premise PBX and Key systems over T1 and Ethernet circuits. LightBound is one of the few companies in the Indianapolis area that can provide SIP voice transport which many of the newer VoIP PBX solutions in use. We can also provide PRI or Analog voice service as well using a voice gateway. If you are using LightBound voice service we have the capability to take care of business continuity and disaster recovery for your voice service simply by calling our NOC in the event of an incident. If service to your main location is out due to a power outage and your PBX is not functioning you can call the LightBound NOC and have them reroute your main number to an alternate source, such as a cell phone. We can also set up a voicemail line and have your main numbers routed there. Regardless you can make sure that customers are getting through to a phone or voicemail in the event of a business disruption.
You are welcom to attend Techpoint Tech Thursday this Thursday, February 17th at 5:00 at Baker and Daniel 600 E. 96th Street, Suite 600.
Come join us for networking and food.
http://www.techpoint.org/tech-thursday-main
LightBound offers VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
I am coming up on my one year anniversary with LightBound. Its been a great year and I have been thrilled to work here. I was very impressed with our planning and game plan for the upcoming Snow and Ice event. LightBound took a proactive approach. We put up our Network Operations people up in hotel rooms close to the data center. We scheduled a fuel truck to be available to refill our generators in the event of a power outage.
If you are looking for a company that really thinks about the concerns of their customers LightBound is your company.
Great job guys.
Does your office have more than one company? Does your receptionist have to answer calls for many different companies? Fonality lets you redirect calls via the DID (Direct Inward Dial) and identify them. Example: A call comes into ABC company at 317-259-5050. Fonality Identifies the call labels it ABC Company with an incoming number of 317-777-7725 and sends it to the receptionist. Receptionist sees ABC 317-777-7725 and knows how to answer the call.
If you would like to find out more about some of the powerful productivity tools available in Fonality please contact us at sales@lightbound.com.
LightBound offers VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.
Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.
LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.
Let us take care of technology, so you can take care of business.
I am writing from home today, but I am still connected to the office. I have my Droid X for email and calendar. I have VPN'ed into our network so I can access all my files and outlook. I can take work phone calls with find me follow me. Weather is not a concern. Does your company have the ability for your staff to work remotely? If not, give us a call on we can talk about Business Continuity and Disaster Recovery.
Please click here to see a Youtube video on Fonality for Remote workers. http://www.youtube.com/watch?v=c8ZZrBB5DBA&feature=related
LightBound offers VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.
LightBound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.
LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.
Let us take care of technology, so you can take care of business.
If you are a Small to Medium Enterprise business with growing data storage needs look to Indiana based companies to help you out: LightBound and Scale Computing both based out of Indianapolis, IN. LightBound offers Server Collocation and Cloud Services and will be opening up a 47,000 square foot state of the art data center at the end of Q1 or early Q2 2011. LightBound offers Storage as a Service with Scale Computing as the target platform for off site data backup service. If a company has a Scale SAN it can replicate natively to LightBound's storage platform. This is a great strategy for business continuity. With the recent ice storm's in Indiana and power outages many businesses were effected. LightBound rode through this with flying colors. Scale Computing has some exciting news about growth today, February 9. See the article below for details. If interested in purchasing Scale Computing LightBound is a Scale Premier Partner and can provide full services to install and support a SAN or NAS at the customer premise.
Scale Computing Revenue Grows By Six Times In 2010
Scale Computing, a leader in intelligent storage completes record financial year, expands internationally.
Scale Computing, a developer and manufacturer of intelligent, clustered storage solutions that are tailored to the needs of the small and medium-sized enterprise (SME), today announced record results for the year ending December 31, 2010. For the full year, Scale Computing's revenue grew six times over 2009 with 79 percent of the company's products in the field sold during 2010. Scale Computing expanded internationally, opening a London office and introducing the company's products to Japan and the Europe, Middle East and Africa (EMEA) region. Scale storage solutions have now been sold in nine countries. To support the demand for the company's product offering, Scale Computing plans to triple employee count over the next two years and triple the size of its Indianapolis headquarters.
"Our 2010 record growth is a testament to our commitment to provide cost-efficient, enterprise-class storage that is tailored to the needs of the SME," said Jeff Ready, CEO and co-founder of Scale Computing. "Repeat customers account for 30 - 40 percent of our businesses, signaling the strength and demand for our scale-out storage solutions. Demand, combined with our rapid channel expansion, has positioned Scale Computing for continued success in 2011."
Additional 2010 company highlights include:
- Customer base grew 600 percent compared to 2009Partner program grew 500 percent compared to 2009
- Awarded 10 product and company awards, including Best New Product, Infrastructure Category by PC Mall and The Partnership Excellence Award, announced at PC Mall Vision 2010.
- Product lines achieved both VMware Ready™ Status and Citrix Ready™ Status
- Launched multiple new products including the N05 Starter Cluster
"The success Scale Computing sees in the market speaks for itself," said Terri McClure, senior analyst, Enterprise Strategy Group. "It has developed a next-generation, unified, scale-out storage platform tailored for SMEs that don't have, or want to have, resident storage experts. The platform meets a clear market need for simple, scalable storage systems."
Scale officially launched its partner program in 2010, fulfilling a demand created by former Dell and HP resellers after acquisitions of LeftHand and EqualLogic. "As a 100 percent channel organization, our recruitment into the Scale partner program has received tremendous response," said Scott DeWall, vice president of worldwide channel development at Scale Computing. "Significant profit margin, easy online deal registration and a quick sales cycle are all reasons our partners are leveraging Scale Computing in a market that has been previously underserved."
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