Jay's Blog

We talked with a customer that currently has 8 analog telephone lines and LightBound DSL(Asyncronous Digital Subscriber Line). Customer was upgrading his CPE based PBX to an Avaya system with a PRI card.  Customer asked us for a T1 with Internet and T1 with a 23 Channel PRI (Primary Rate Interface). This is a very expensive solution for a small company. Customer more Internet service then the DSL service that he currently subscribes to.  Customer did not need all 23 lines for his PBX solution.

We recommended getting a 3MB Voice and Data circuit with LightBound with only 8 Channels or SIP Trunks.  This is what  the customer needs are currently, but the circuit and equipment gives the customer the ability to add SIP Trunks or PRI Channels. These terms are interchangeable with or system.  Customer also had 3-4 fax lines. We were able to deliver these through an analog ports off of their PBX system. We also recommended the customer look at our fax to email service which would reduce the amount of fax service on their analog fax machines.

LightBound, your Virtual Service provider, can combine your managed services, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.