Fonality has a new version for HUD Build 3.5.004711. Following fixes have been addressed.

Tuesday, May 3, 2011 by Jay Cutler
Fonality has a new version for HUD Build 3.5.004711. Following fixes have been addressed.

Bugs Fixed   
 
General     

Barged Call Notification
The issue where users are being notified when managers are barging and recording their call at the same time has been fixed.
Calls Not Displaying in Call Parking or On Hold Area
Added fixes for the intermittent issue where calls in Call Parking or On Hold area did not display in HUD.
Kicking Contact from the Conference Room
Fixed the intermittent issue: when kicking a contact from a conference room using the chat window, then you are kicked from the conference and the contact is still in the conference.
Desktop Alert Does Not Close
Sometimes, when transferring an outbound call from ME to another extension, the desktop alert continues to display on your screen.
HUD Client Crash on Snow Leopard
Added fixes for the issue where the HUD client intermittently crashes on Snow Leopard computers.
HUD on Macbooks Does Not Auto-Reconnect
Fixed the issue where HUD on Macbooks does not auto reconnect after returning from sleep.
Closing The Broadcast Alert Brings HUD to the front.
Fixed the intermittent issue: when receiving a queue broadcast alert, clicking the "X" to close the alert causes HUD to come to the front of the screen.

Caller-ID     

Inconsistent Inbound Caller-ID
Fixed the issue where the inbound caller-id for queue calls shows differently on different extensions.
Queue Calls Missing Inbound Caller-ID
Made fixes for the intermittent issue where the caller-id number of inbound queue calls were not displaying in HUD.
Contact Card Shows Caller-ID as "Private"
The issue where the Contact Card intermittently shows the caller id as "private", even though Queue component shows the correct caller-id information, has been resolved.


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