Fonality trixbox can be a great PBX solution for K-12

Wednesday, October 28, 2009 by Ron Pirau
I just finished a webinar on Fonality trixbox VoIP PBX Solutions with a K-12 education prospective customer.  There were two features that they IT director really like.   He thought the chat feature was a very usual feature built into trixbox Pro HUD.   He thought that staff could use this quick method to communicate without having to play voicemail tag.   He also liked the idea of the presence management through the HUD.  He has staff distributed in five buildings over a dispersed area and liked the ability at a glance to see who is on line, and to quickly click an icon to chat, call their land line, cell phone, or email.   Another feature he liked was managed servers hosting services that could be provided in support the solution for him.    As long as he has high speed Internet in Indiana and direct WAN connection to the LightBound data center almost all support can be provided remotely over the Internet.  In the event that on-site support is needed LightBound partners with the AME Group which can service all customers in Indiana within a 4 hour response time.   The final thing he liked was that the Fonality trixbox is about half the cost of traditional VoIP PBX providers.   With costs being tight for schools this is a great solution to consider to increase functionality at a low cost.

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