If you are in the Indianapolis area and looking to rent a car from one of the tops in customer satisfaction nationally you don't have to look too far. Indianapolis based Ace Rent A Car, http://www.acerentacar.com/, had some very good news about how they fared in overall cusotmer satisfaction versus the major players. See the news at http://www.ibj.com/local-rental-car-firm-named-best-in-nation-in-jd-power-survey/PARAMS/article/30804. Ace use LightBound's VoIP PBX Solutions to handle calls for the 200+ locations. Congratulations to Ace on a job well done!
Improving collaboration and communication is the goal behind many of today's new technologies, including unified communications. While a massive number of collaboration tools exist, unified communications solutions can help organizations manage the increasing prevalence of fragmented workplaces, including branch and home offices, according to a Tech Leader report.
One industry in particular is experiencing significant benefits from UC solutions: contact centers. With unified communications, contact centers can communicate faster and collaborate more effectively with both other employees and customers. However, this are not the only area benefitting from the technology, the news source reported, as companies across industries are experiencing advantages by moving to unified communications solutions.
Corporations should also address traditional policies that require collaboration solutions to be thrown together on a whim for each individual project. In these instances, once a collaboration solution is chosen, it may be hard for the organization to turn back and change it if necessary. Additionally, since there are so many collaboration tools out there, employees may be using ones that can put them in a legal bind. With unified communications, executives can be sure that employees use legal programs and that each potential problem has a solution, Tech Leader noted.
Unified communications also helps improve collaboration regardless of an employee's location, as it can integrate voice, messaging, email and other communication tools together. This allows employees to work productively no matter where they are in relation to one another.
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Ask about our new state of the art 47,000 sq ft. Data Center that's now open.
Let us take care of technology, so you can take care of business.
Would you like to get your LightBound IP PBX reports customized and generated automatically?
Check out this link to LightBound IP IPX Reports.
Contact us for more information.LightBound is your VoIP PBX solutions provider for both hosted and premise based IP Based Telephony.
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Ask about our new state of the art 47,000 sq ft. Data Center that's now open.
Let us take care of technology, so you can take care of business.
Check out this link to LightBound IP IPX Reports.
Contact us for more information.LightBound is your VoIP PBX solutions provider for both hosted and premise based IP Based Telephony.
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Ask about our new state of the art 47,000 sq ft. Data Center that's now open.
Let us take care of technology, so you can take care of business.
| UNCLE SAM WANTS YOU TO ACT NOW! |
- Virtualization – do more with less!
- Mobility – Desk phone, smart phone, ONE number.
- Unified Communications – Let us help you identify the technology to help you cut costs and improve productivity.
You could miss out on a great purchasing opportunity if you procrastinate until after Dec. 31, 2011 when the government reduces this deduction to $125,000 in 2012!
WHO QUALIFIES FOR SECTION 179? More than likely, you do.
All businesses that purchase, finance, and/or lease less than $2 million in new business equipment during tax year 2011 should qualify for the Section 179 Deduction. If a business is unprofitable in 2011, and has no taxable income to use the deduction, that business can elect to use 100% Bonus Depreciation and carry-forward to a year when the business is profitable.
Contact us for more information.LightBound is your VoIP PBX solutions provider for both hosted and premise based IP Based Telephony.
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Ask about our new state of the art 47,000 sq ft. Data Center that's now open.
Let us take care of technology, so you can take care of business.
In the broadband analyst firm's most recent report, Point Topic revealed that VoIP services were the most financially valuable solutions to contribute to the growing value-added services market in 2010. The overall VAS market experienced a 14 percent increase from 2009 to 2010, growing from $129 billion to $157 billion.
The revenues from VoIP systems, not including over-the-top services, contributed the most to the VAS market, with more than $17 billion, according to Point Topic. In total more than 120 million users had subscribed to VoIP systems by the end of 2010.
"The trend we've observed since 2003 reflects the fact that more people are doing more things via their broadband connection," said John Bosnell, a senior analyst at the research firm. "We estimate that at the end of 2010 each broadband line supported an average of 1.95 value-added services. That’s almost four times the average in 2003."
According to a report by Infonetics Research, the VoIP market is expected to continue to grow, eventually exceeding $76 billion in revenue in 2015. This may indicate that more individuals and business will be using their broadband to access the voice services, especially as the Federal Communications Commission expands high-speed internet access to more Americans.
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Ask about our new state of the art 47,000 sq ft. Data Center that's now open.
Let us take care of technology, so you can take care of business.
With employee mobility becoming the rule rather than the exception, it is important to address this transition with a clear and flexible business strategy. Designed for SMBs, LightBound IP PBX Heads Up Display Mobile keeps employees productive and reachable even while they are away from the office, enabling employees to stay fully informed and connected no matter where they are.
Available to download in both the Apple and Android app stores, this simple to operate application was built to mirror the user experience of Fonality HUD Desktop client. The paralleled mobile client for your smartphone creates a unified mobile worker that has access to the same telephony features and functionality (including contact center features) regardless of location. Unified mobile workers benefit from:
- One number access regardless of device or location
- Find me/follow me instead of leave message wait for callback
- Accelerated workflow and business processes
- Company directories and Fortune 500 telephony features
- One consolidated voicemail box - no more checking mobile-mail and office-mail
- Real-time employee presence
- Visual call status and call duration for each employee
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Ask about our new state of the art 47,000 sq ft. Data Center that's now open.
Let us take care of technology, so you can take care of business.
If you haven't figured it out already, the IT world is full of acronyms. Here at LightBound we work with several acronyms on a daily basis like WAN, VPN, and PBX. You may not be the IT person at your company, but there is a good chance you come across terms like these. One of the latest technologies that can help your business is VoIP.
Voice over Internet Protocol (VoIP) is a relatively newer tool that has been developed (like so many other recent services) from the digital era. This technology allows you to make telephone calls over a data network. The VoIP converts the voice signal from your telephone into a digital signal that travels over the data network, and then converts itself back at the other end so you can speak to anyone with a regular phone number.
What does this mean?
Simply put- your computer, along with your data network, acts as your voice service provider.
Why choose a VoIP?
- Lower cost- No more dealing with multiple providers for separate voice and Internet access services. If you have a T1 circuit or higher bandwidth Internet connection, you don't need to maintain separate lines and to pay more to do so.
- Increased functionality- Because VoIP is digital, it can offer features and services that are not available with a traditional phone.
- No limitations- You can call anyone who has a telephone number, including local, long distance, mobile, 411 operating assistance, and international numbers.
- Total solution- More functionality at a lower price allows organizations to focus personnel and budget on core business activity.
LightBound's Hosted IP PBX comes with 3 Conference Bridges in Enterprise Version and 5 in Call Center Edition. Each conference bridge can have unlimited internal users and constrained to the amount of outside lines you have on your system.
Conference Bridge have assisgned extensions and can be assigned to outside numbers for outside users to call in and join conferences.
Contact us for more information.
Conference Bridge have assisgned extensions and can be assigned to outside numbers for outside users to call in and join conferences.
Contact us for more information.
I attended Training, Inc.'s "Success in the City" celebration the evening of November 15, 2011. This event was held in the newly renovated Indiana Landmarks Center at 12th & Central in Indianapolis. If you are in the area it's definitely worth a stop to see the beautiful restoration of this historic building. It is also a great place to host a business or personal event.
If you have not heard of Training, Inc. you really need to check them out as well. This organization helps individuals by training them with office productivity skills including use of the Microsoft Office suite to make them more marketable in the workplace. Training, Inc. is known as one of the best kept secrets in Indianapolis to help people on their way to job success. Their focus in 2012 is to make sure they are no longer the "best kept secret". LightBound will be hosting a Lunch and Learn early next year showcasing the services that Training, Inc. offers to help spread the word. Training, Inc looks to place graduates of their training program in an office environment for 3 weeks at no cost to the business to give them some real world work experience. If you would like to help someone to be successful in the business workplace kindly consider to give a look at the services provided by Training, Inc.
I was invited to attend this event by Right On Interactive, a corporate sponsor of Training, Inc. Right On Interactive is a SaaS company that provides customer life cycle marketing services. LightBound uses Right One Interactive services. Right on Interactive uses LightBound VoIP PBX Solutions and Cloud Services in delivering their service to customers. See below for more information on Training, Inc, or you are welcome to go to their web site.
Training, Inc.’s mission is to equip people to become self-sufficient.
If you have not heard of Training, Inc. you really need to check them out as well. This organization helps individuals by training them with office productivity skills including use of the Microsoft Office suite to make them more marketable in the workplace. Training, Inc. is known as one of the best kept secrets in Indianapolis to help people on their way to job success. Their focus in 2012 is to make sure they are no longer the "best kept secret". LightBound will be hosting a Lunch and Learn early next year showcasing the services that Training, Inc. offers to help spread the word. Training, Inc looks to place graduates of their training program in an office environment for 3 weeks at no cost to the business to give them some real world work experience. If you would like to help someone to be successful in the business workplace kindly consider to give a look at the services provided by Training, Inc.
I was invited to attend this event by Right On Interactive, a corporate sponsor of Training, Inc. Right On Interactive is a SaaS company that provides customer life cycle marketing services. LightBound uses Right One Interactive services. Right on Interactive uses LightBound VoIP PBX Solutions and Cloud Services in delivering their service to customers. See below for more information on Training, Inc, or you are welcome to go to their web site.
Training, Inc.’s mission is to equip people to become self-sufficient.
Founded in 1981, we have served thousands of disadvantaged women and men by providing them with marketable skills and entrée to a viable career path. Training, Inc. graduates are equipped with both the hard skills and life management skills necessary to get and keep a good job.
Our Career Track program celebrated its 30th anniversary in May 2011. In that time, it has prepared more than 4,000 people to work successfully in any office environment.
We have two specialty tracks to serve individuals:
- Office skills focusing on the Microsoft Office Suite as well as a broad variety of generic business support functions,
- Logistics – training in distribution and warehousing careers.
Each specialty track includes an internship, job search assistance, case management, and at least one year of job retention assistance.
The goals of Training, Inc. include serving the end-user of our product, the business community. Over the years we have worked very closely with business professionals on continuous improvement of our program. Our business-based research indicates that well-equipped entry-level candidates will be one of the highest workforce needs over the next ten years, and Training, Inc. programs will help fill that need.
If you are in the Indianapolis area and want the best service for car rentals in the industry look no further than Ace Rent A Car. Ace Rent A Car was recently name the tops in the industry for customer satisfaction by J. D. Powers and Associates. Ace offers rental services in over 200 locations and uses LightBound VoIP PBX Solutions and Server Collocation to provide the IT and Telecommunications systems to support the high level of service for their customers. Congratulations to Ace on a job well done!
Don't forget LightBound provides voice service across the United States including SIP, PRI and Analog.
Need more information, please click on contact us.
LightBound is your VoIP PBX solutions provider for both hosted and premise based IP Based Telephony.
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Ask about our new state of the art 47,000 sq ft. Data Center that's now open.
Let us take care of technology, so you can take care of business.
Need more information, please click on contact us.
LightBound is your VoIP PBX solutions provider for both hosted and premise based IP Based Telephony.
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Ask about our new state of the art 47,000 sq ft. Data Center that's now open.
Let us take care of technology, so you can take care of business.
LightBound's IP PBX solution has been upgraded to find about your upgrade and learn about the new features. Please contact us at sales@lightbound.net.
LightBound is your VoIP PBX solutions provider for both hosted and premise based IP Based Telephony.
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Ask about our new state of the art 47,000 sq ft. Data Center that's now open.
Let us take care of technology, so you can take care of business.
LightBound is your VoIP PBX solutions provider for both hosted and premise based IP Based Telephony.
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Ask about our new state of the art 47,000 sq ft. Data Center that's now open.
Let us take care of technology, so you can take care of business.
Have multiple offices? Need better communications between your offices? Managing multiple firewalls a hassle? Looking at consolidating your servers and SANS in a data center? Talk to your LightBound Account Manager or email us at sales@lightBound.net
LightBound is your VoIP PBX solutions provider for both hosted and premise based IP Based Telephony.
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Ask about our new state of the art 47,000 sq ft. Data Center that's now open.
Let us take care of technology, so you can take care of business.
LightBound is your VoIP PBX solutions provider for both hosted and premise based IP Based Telephony.
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Ask about our new state of the art 47,000 sq ft. Data Center that's now open.
Let us take care of technology, so you can take care of business.
Need more bandwidth? Check with your LightBound Account Manager or email us at sales@lightbound.net for more information on our 5, 10, 100 and Gigabit circuits. Pricing might surprise you.
LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBX solutions both hosted and premise based IP Based Telephony.
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Ask about our new state of the art 47,000 sq ft. Data Center that's now open.
Let us take care of technology, so you can take care of business.
LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBX solutions both hosted and premise based IP Based Telephony.
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Ask about our new state of the art 47,000 sq ft. Data Center that's now open.
Let us take care of technology, so you can take care of business.
The key to successful business collaboration is the ability to unify the power of all communication vehicles and put them at your employees’ fingertips.
Today, employees using unified communications applications save 32 minutes a day on average being able to reach coworkers on the first attempt. Additionally, employees using unified messaging save 43 minutes per day by managing email, voicemail and faxes from a single inbox.
LightBound's IP PBX is a powerful business tool that connects your phones, desktop and important business applications into a single, unified, easy-to-use interface. HUD streamlines your communication and collaboration needs for every medium directly at your fingertips.
Business Communications Simplified: Intuitive desktop interface and simple click-and-drag
control make it easy to learn and use.
Productivity Gains: Instantly accelerate business processes and time to decisions with
collaboration tools that effortlessly connect your employees, customers, and vendors.
Consolidate Contact Information: Reduce the complexity of personal communications
resulting from multiple devices –office, mobile, home–and applications.
Communicate On Your Terms: Maintain control of how and when you are to be reached to
simplify the way you communicate with others.
Work from Anywhere: With an internet connection and Fonality HUD you can seamlessly see the status of every employee and connect with them whether you’re in the office or on the road.
HUD Team
• Send instant messages on your own secure, private chat network
• Instantly know whether employees are available, on a call, or in a meeting
• Drag and drop call management features including visual voicemail
• Answer a call, join a conference, transfer, park, place a call on hold, or send to voicemail with a simple mouse click
• View call history, manage voicemail, update call forwarding, and initiate calls directly from
your desktop
• Integrate your Google and Microsoft Exchange contacts for seamless click-to-call features
• With Busy Ring-Back, automatically receive a return call when your contact has completed
their conversation
• Easily send an email or a one-way SMS message to any contact
LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Ask about our new state of the art 47,000 sq ft. Data Center that's now open.
Let us take care of technology, so you can take care of business.
Today, employees using unified communications applications save 32 minutes a day on average being able to reach coworkers on the first attempt. Additionally, employees using unified messaging save 43 minutes per day by managing email, voicemail and faxes from a single inbox.
LightBound's IP PBX is a powerful business tool that connects your phones, desktop and important business applications into a single, unified, easy-to-use interface. HUD streamlines your communication and collaboration needs for every medium directly at your fingertips.
Business Communications Simplified: Intuitive desktop interface and simple click-and-drag
control make it easy to learn and use.
Productivity Gains: Instantly accelerate business processes and time to decisions with
collaboration tools that effortlessly connect your employees, customers, and vendors.
Consolidate Contact Information: Reduce the complexity of personal communications
resulting from multiple devices –office, mobile, home–and applications.
Communicate On Your Terms: Maintain control of how and when you are to be reached to
simplify the way you communicate with others.
Work from Anywhere: With an internet connection and Fonality HUD you can seamlessly see the status of every employee and connect with them whether you’re in the office or on the road.
HUD Team
• Send instant messages on your own secure, private chat network
• Instantly know whether employees are available, on a call, or in a meeting
• Drag and drop call management features including visual voicemail
• Answer a call, join a conference, transfer, park, place a call on hold, or send to voicemail with a simple mouse click
• View call history, manage voicemail, update call forwarding, and initiate calls directly from
your desktop
• Integrate your Google and Microsoft Exchange contacts for seamless click-to-call features
• With Busy Ring-Back, automatically receive a return call when your contact has completed
their conversation
• Easily send an email or a one-way SMS message to any contact
LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Ask about our new state of the art 47,000 sq ft. Data Center that's now open.
Let us take care of technology, so you can take care of business.
Techpoint Tech Thursday,Oct 20th with guest speaker, John Wechsler, Partner at DeveloperTown & CEO of Musical DNA.
For 300 years we've been teaching music in a way that's inherently flawed, using a system that's so far removed from the true form and structure of music it's no wonder "genius" has been so scare. Until now.
By combining the patented Musical DNA® technology with the Master Key® Method, MDNA Education will disrupt the musical instruction market by launching a low-cost, subscription-based online learning environment that will enable almost anyone to learn not just how to play music, but how to create and understand it in a way they never thought possible.
MDNA education will forever change the way the world learns to play music.
About Tech Thursday
TechPoint's Tech Thursday presented by LightBound includes an informational presentation, networking, drinks and hors d'oeuvres at the Northside law offices of Baker & Daniels.
There is no charge, but please register so that we may provide adequate supply of drinks and hors d'oeuvres.
If you registered but are not going to be able to attend, please contact Elizabeth Anderson at eanderson@techpoint.org to cancel your registration.
ightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based.
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.
Our new state of the art 47,000 sq ft. Data Center Tier 4 Data Center is open. Come see one of the top data centers in the Midwest.
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.
LightBound is your VoIP PBX solutions provider both hosted and premise based IP Based Telephony.
Let us take care of technology, so you can take care of business.
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.
LightBound is your VoIP PBX solutions provider both hosted and premise based IP Based Telephony.
Let us take care of technology, so you can take care of business.
LightBound Hosted VoIP PBX - Tips and Tricks
How do I transfer a call to someone's voicemail?
1. While on an active call, click and hold the call details within the Personal window
2. Drag the call to the voicemail icon attached to every contact within the Contacts window
3. Release the mouse button and the call transfers immediately into the target user's voicemail
How do I perform a blind transfer?
Most IP Phones that LightBound sells support the ability to perform a blind transfer. Regardless of your model of phone, blind transfers are performed by the following actions:
1. Press the Xfer key or the Trnsfr key located either on the LCD as a 'soft' key or as a hardkey physically on the phone
2. Dial the target Extension
3. Press the Xfer key or the Trnsfr key once again before the other party answers the phone
Polycom SoundPoint 320/330 Instructions
These two phones work a bit differently:
1. While on a call, the "Trans" softkey will be on the screen. Press the button under it, then a new menu will appear on the screen. It will have the options "Normal", "Cancel" and "Blind".
2. Choose "Blind" and enter the extension/phone number. The call will then be sent and the Caller-ID will be the one of the party calling in. You do not need to choose the "Trans" key a second time.
Programmable Keys - Polycom
Polycom phones support speed dial configuration via the phone's interface.
Configure Speed Dial Keys
1. Press Menu
2. Press 1 Features
3. Press 1 Contact Directory
4. Press Add
5. Fill out the settings
1. Scenario #1 - Speed Dial an Employee
2. Fill out the Employees First and Last name in the appropriate fields
3. Type in the Employee's extension in the Contact field
4. Leave the Speed Dial Index at the default value (increments automatically)
5. Press Save
6. The configured speed dial will appear as Line 2 (for the first contact) and increment with each new configured speed dial (Line 3, Line 4, etc)
7. Scenario #2 - Speed Dial Park/Voicemail/Other System Extension
8. For First and Last name - enter whatever text will help you easily identify the speed dial function (e.g. if you want to speed dial Park, type in Park and leave the other name field blank)
9. Type in the system extension (Park = 9000, Voicemail = 8555, Group Intercom = *74+Group Extension, etc.). Remember you can only type in ONE extension per speed dial key
10.
Press Save
11.
The configured speed dial will appear as Line 2 (for the first key) and increment with each new configured speed dial
6. When you are finished configuring all your speed dial keys, press the Menu button to return to the default screen
Executing a Speed Dial
1. Press the button - the phone will dial the extension you configured.
Executing a Speed Dial to a System Extension
Customers commonly wish to speed dial Park. Once you setup Park as a speed dial on your phone, you can quickly transfer callers to Park via the following sequence:
1. Press the softkey Txfr (may be labeled Trnsfer on some versions of Polycom firmware)
2. Press the Park speed dial key you previously configured
3. Listen for the Parking extension
4. Hangup
5. Inform the destination party of the parked extension
6. That person should dial that extension (e.g. 9001) from their own phone to reconnect with the caller
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.
Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.
LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.
Let us take care of technology, so you can take care of business.
How do I transfer a call to someone's voicemail?
1. While on an active call, click and hold the call details within the Personal window
2. Drag the call to the voicemail icon attached to every contact within the Contacts window
3. Release the mouse button and the call transfers immediately into the target user's voicemail
How do I perform a blind transfer?
Most IP Phones that LightBound sells support the ability to perform a blind transfer. Regardless of your model of phone, blind transfers are performed by the following actions:
1. Press the Xfer key or the Trnsfr key located either on the LCD as a 'soft' key or as a hardkey physically on the phone
2. Dial the target Extension
3. Press the Xfer key or the Trnsfr key once again before the other party answers the phone
Polycom SoundPoint 320/330 Instructions
These two phones work a bit differently:
1. While on a call, the "Trans" softkey will be on the screen. Press the button under it, then a new menu will appear on the screen. It will have the options "Normal", "Cancel" and "Blind".
2. Choose "Blind" and enter the extension/phone number. The call will then be sent and the Caller-ID will be the one of the party calling in. You do not need to choose the "Trans" key a second time.
Programmable Keys - Polycom
Polycom phones support speed dial configuration via the phone's interface.
Configure Speed Dial Keys
1. Press Menu
2. Press 1 Features
3. Press 1 Contact Directory
4. Press Add
5. Fill out the settings
1. Scenario #1 - Speed Dial an Employee
2. Fill out the Employees First and Last name in the appropriate fields
3. Type in the Employee's extension in the Contact field
4. Leave the Speed Dial Index at the default value (increments automatically)
5. Press Save
6. The configured speed dial will appear as Line 2 (for the first contact) and increment with each new configured speed dial (Line 3, Line 4, etc)
7. Scenario #2 - Speed Dial Park/Voicemail/Other System Extension
8. For First and Last name - enter whatever text will help you easily identify the speed dial function (e.g. if you want to speed dial Park, type in Park and leave the other name field blank)
9. Type in the system extension (Park = 9000, Voicemail = 8555, Group Intercom = *74+Group Extension, etc.). Remember you can only type in ONE extension per speed dial key
10.
Press Save
11.
The configured speed dial will appear as Line 2 (for the first key) and increment with each new configured speed dial
6. When you are finished configuring all your speed dial keys, press the Menu button to return to the default screen
Executing a Speed Dial
1. Press the button - the phone will dial the extension you configured.
Executing a Speed Dial to a System Extension
Customers commonly wish to speed dial Park. Once you setup Park as a speed dial on your phone, you can quickly transfer callers to Park via the following sequence:
1. Press the softkey Txfr (may be labeled Trnsfer on some versions of Polycom firmware)
2. Press the Park speed dial key you previously configured
3. Listen for the Parking extension
4. Hangup
5. Inform the destination party of the parked extension
6. That person should dial that extension (e.g. 9001) from their own phone to reconnect with the caller
LightBound overs VoIP across America with SIP, PRI or Analog. LightBound can provide service to over 98% of the populated country. This is a great option for companies wanting to have virtual numbers in other cities. Connecting multiple offices with a centralized IP PBX phone system.
LightBound, your Virtual Service provider, can combine your managed servers hosting, Shared Storage server, voice and data services to provide you with a seamless Cloud Service that is economical and provides the business continuity that all businesses require regardless of their technical expertise.
LightBound is also expanding. Be on the lookout for our new state of the art 47,000 sq ft. Data Center coming out of the ground and available for occupancy in first or second quarter of 2011.
Light Bound can be your Virtual Service Provider. We help you answer that email and return the telephone call without worry.
LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.
Let us take care of technology, so you can take care of business.
COMING SOON
Fonality Heads Up Display Mobile (HUD Mobile)
HUD Mobile IPAD demo
LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.
Let us take care of technology, so you can take care of business.
Fonality Heads Up Display Mobile (HUD Mobile)
With employee mobility becoming the rule rather than the exception, it is important to address this transition with a clear and flexible business strategy. Designed for SMBs, Fonality Heads Up Display Mobile keeps employees productive and reachable even while they are away from the office, enabling employees to stay fully informed and connected no matter where they are.
Available to download in both the Apple and Android app stores, this simple to operate application was built to mirror the user experience of Fonality HUD Desktop client. The paralleled mobile client for your smartphone creates a unified mobile worker that has access to the same telephony features and functionality (including contact center features) regardless of location. Unified mobile workers benefit from:
- One number access regardless of device or location
- Find me/follow me instead of leave message wait for callback
- Accelerated workflow and business processes
- Company directories and Fortune 500 telephony features
- One consolidated voicemail box - no more checking mobile-mail and office-mail
- Real-time employee presence
- Visual call status and call duration for each employee
HUD Mobile IPAD demo
LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.
Let us take care of technology, so you can take care of business.
One of the great features of LightBound's IP PBX for Call Centers is HUD queues. HUD Queues gives company realtime statistics, listing of all agents and their status. Along with UAE integration with Salesforce and SugarCRM, LightBound's IP PBX powered by Fonality is a powerful communications tool.
To see video of HUD for Call Centers click here:
For more information about LightBound's IP PBX please contact us at sales@lightBound.net
LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.
Let us take care of technology, so you can take care of business.
To see video of HUD for Call Centers click here:
For more information about LightBound's IP PBX please contact us at sales@lightBound.net
LightBound is your Fonality Authorized Reseller for trixBox Pro Editions for VoIP PBXsolutions both hosted and premise based IP Based Telephony.
Let us take care of technology, so you can take care of business.
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