I started with LightBound in June, 2008 as an Account Manager. and moved into the role as Sales Manager in February 2009. Prior to joining LightBound I spent 15 years in the information technology and telecommunications in a sales role working for Apple, Nortel, Cisco, Sarcom, and Network Solutions. I also spent a year working the security systems industry with Stanley Security Solutions. Much of my career has been working with customers develop WAN, Business Continuity, Server Collocation, and VoIP PBX Solutions. I was working primarily to develop the customer premise equipment solutions that connected to the service providers for data, voice, and Internet service. Most of the Indiana WAN providers that I worked with in developing customer solutions also provided Internet and voice services but did not provide server collocation. So customer were always dealing with multiple providers to connect to their on premise equipment. One of the reasons I really enjoy working a LightBound is that we can be a one stop shop to provide Voice and Data circuits over a single converged network to the end customer location as well data center services. LightBound is unique in that we are one of only a few Indiana VoIP providers in the Central Indiana area.
When I am not working with customers to help them with the Internet, Voice, and Data network solutions I enjoy spending time with my family, playing golf, working out, volunteering to help in the community and at church, and learning about my Catholic faith through my studies to become a Deacon in the Catholic church.
Is your direct attached storage at capacity for your servers and your are thinking about adding more storage or a NAS? Is the maintenance for your current SAN up for renewal but budget is limited? Are you at capacity for your current SAN but don't have capital to acquire another SAN chassis? If you answer yes to any of these question Scale Computing SAN is something you need to look at. Scale Computing SAN is about 1/2 to 1/3 the price of competing SAN solution, is less complex to operation, and expands when you need to in 1,2, and 4 TB increments with a scalable predictable cost. Scale Computing also includes replication so if you have DR requirements you can locate another Scale SAN in an off site location and replicate. To save on capital costs LightBound uses Scale Computing SAN as part of the off-site data backup service for a monthly recurring cost. LightBound also sells Scale Computing Storage Area Network Solutions and can fully implement the SAN on your site and also set up the replication to our shared storage server. LightBound is an Indiana High Speed Internet provider and offers circuits starting at a T1 to a direct fiber connection that can provide the bandwidth needed for the replication server. If you want to take 10 minutes to see what Scale is all about lick on webinar to watch a short video. If you need more information on Scale's SAN & NAS please send an email to sales@lightbound.net or contact your LightBound account manager.
Do you currently have a SAN (Storage Area Network Solutions) from one of the top tier providers? Is you maintenance contract currently up for renewal? You may want to consider comparing the cost of renewing maintenance on that SAN with purchasing a new SAN from Scale Computing. A county in Michigan recently went through this scenario when their maintenance came up for renewal and in scrutinizing costs for savings went the route of purchasing a Scale SAN. They were able to save money and got a brand new SAN on top of it. LightBound offers Scale Computing SAN for direct customer purchase. We also offer off site data backup service using Scale's SAN that can provide business continuity at a very effective cost. If you have a current SAN and need to expand the Scale SAN solution may also make sense. Most data migrates to a state of being accessed on an infrequent basis, which would be a perfect fit for the Scale Computing SAN. You can use your current SAN for high performance needs and migrate stale data to the Scale SAN at a much lower operating cost. See www.scalecomputing.com/ for more information on Scale or to watch a webinar click on Scale Webinar.
Learn about the next generation in storage. LightBound has partnered with Scale Computing to offer their complete, end-to-end midmarket storage solution. During this session, you will gain insight into how you can reduce costs while increasing control over your storage systems, as well as making the management of those systems more convenient. Learn more about the Scale 3-C's - COST - CONTROL - CONVENIENCE. Customers are able to build out storage clusters, starting with just 3 useable terabytes up to the multiple petabyte rnage on a single file system using commodity hardware at a shockingly affordable price!
You will also learn about LightBound Storage as a Service and Virtualization Services which are perfect for companies that need highly available and replicated shared storage to remotely backup their on-premise Scale Storage, for servers colocated at LightBound's data center, and for use with LightBound's Managed Server Services.
LightBound now has a direct fiber connection to the Chase Tower in downtown Indianapolis. The direct fiber connectivy enables tenants in the building to take advantage of LightBound's suite of services such as hosted virtual server, cloud services, hosted VoIP PBX Solutions, virtual storage, and off site data backup service. Customers can connect to the fiber for $995 per month which provides a 100 MB connection to the data center bundled with 10 MB of Internet with bursting capability. Hosted VoIP PBX solutions through Fonaliy are available starting at $34.99 per seat monthly for 5 users and as the number of users increases the prices drops to $18.99 per seat for 51-99 users! If you are a business owner interested in hosted voice service check out Fonality for Executive video. This is a great service to help with business continuity planning as customers can either host their critical IT and voice services at the LightBound data center or backup critical data to Lightbound's storage as a service platform. LightBound also has a business continuity.disaster recovery center with 32 seats each with a computer and a phone that can enable a company to minimize disruption of business operations in the event their building is not available for use. Contact your LightBound account manager for more information on this new service!
LightBound is an Indiana VoIP provider that is now offering a complete hosted VoIP service service. If you are looking for VoIP PBX Solutions and don't want to invest a lot of up front capital this is the service that you have been looking for. A hosted VoIP service is a great part of a Business Continuity solution that can help keep your business up and running in the event of business disruption at your office. The LightBound hosted voice fits directly inthe Cloud Services model that many customers are looking for today. If you have been looking at outsourcing management of services to a provider of virtualization services, replication of critical data to a off-site virtual storage or off site data backup service, why not consider moving your phone system to a provider of hosted VoIP PBX solutions like LightBound. The service starts at 5 users and will scale up to 100 users. The hosted service uses Fonality trixBox Enterprise Edition which provides an award winning user interface, HUD, to help improve productivity. See HUD for Employees or HUD for Executives for all the productivity enhancement the your business can benefit from. If your organization outgrows the hosted application and you need an on premise VoIP PBX Solutions its an easy transition to a dedicated Fonality VoIP server for your business. LightBound can simplify the operations of your business by being a single source for Internet Service Indiana
I just read a great article about Cloud Services. Check out this link. LightBound is a Hosted Virtual Server provider offering custom cloud services. What do I mean about in reference to custom cloud services. LightBound's cloud service offering has controls for security to meet government and industry compliance that many others don't offer. If you are looking for some more details on Virtualization Services that LightBound offers come to our Lunch and Learn on April 14, 2010 to find out more. You can register at LightBound's web site. We also offer server collocation if you want to bring in your own equipment.
Are you overburdened with IT and telecom responsibilities and don't have enough time to take care of applications that give your business a competitive edge? Do you currently have to manage the PBX, firewall, conference bridge, fax server, call center, and unified message on top of all the various business applications servers? Are these services that your company sells of offers as a service to your customer base? If not you should consider going with hosted VoIP PBX Solutions and SIP service from VoIP service providers. This will allow you to free up time to concentrate on applications specific to making your business more profitable and productive. LightBound offers hosted VoIP PBX Solutions based on Fonality trixbox, which features the award winning HUD (Heads up display) that works in conjunction with your desk set to enhance productivity. By going with a hosted solution it removes the need for you to keep on top of the latest technology through upgrades and new technology acquisition. LightBound takes care of the updates plus all the moves/adds/and changes. The hosted solution also falls under a operating expense, so it provides a predictable monthly cost that CFO's like. It also avoids a large capital investment that CFO's don't like. A hosted VoIP solution also provides an instant business continuity service for your voice services. If you would like to learn more about the LightBound hosted VoIP PBX please go to www.lightbound.net and sign up for one of our upcoming webinars.
Today's tough economic times are causing many businesses to look at ways to reduce costs and improve productivity to gain a competitive edge. Some of the newer VoIP PBX Solutions provide both the ability to reduce overall costs and improve business productivity. If you have an older phone system that is paid off there may be some reluctance in looking at new VoIP PBX solutions due to tight capital constraints. If you have costs for annual maintenance and moves/adds/changes on your existing phone system you may want to consider reviewing expenses and comparing them with the cost of a hosted VoIP phone solution. You may find out that the cost of a hosted VoIP phone system may be less than the cost of operating your existing phone system. You may be able to take advantage of new voice technologies such as SIP voice lines that may reduce your overall costs. If you have not taken a look at these costs and need some help in analyzing consider contacting your LightBound account manager. You may be surprised to find you can both reduce costs and improve services! Lightbound is an Indiana VoIP Provider that offers Fonality trixbox PBX that can provide productivity enhancements to help your business save money and grow. Click on the examples below to see a short video to see what it provides:
If you have a Compellent or Scale SAN and desire to replicate for business continuity or data disaster recover LightBound offers Storage as a Service to meet your needs. LightBound can be the one stop shop to accommodate as we have Indiana WAN services with multiple carriers to provide a large circuit directly from your office to our data center to provide backup needs. A large circuit is generally needed as 100 GB takes 2.2 hours to replicate your SAN. If you have a SAN with another manufacturer and would like off site data backup service you can use a backup application to a NFS or CIFS share to back up remotely. If you need to also need a server platform to recoer we also offer hosted virtual server platform that can be paired with replicated SAN or can be used to restore backup data. If you would like some more information plan on attending our lunch and learn in April or contact one of our account managers.
Come hear about one of the most exciting stories in the technology industry in Indiana on February 10, 2010 @ 11:30 by attending LightBound's lunch and learn. Go to www.lightbound.net to register. Scale Computing has been recognized as one of the top 20 technology companies to watch in 2010. Scale is headquartered out of Indianapolis. LightBound is a Scale Computing partner having deployed their solution for managed storage services for use with managed servers hosting or server collocation. The Scale solution is a very cost effective solution for local storage (3 TB for $14K). LightBound managed storage services can facilitate a data disaster recovery plan through a high speed WAN connection to provide off site data back service to yield a very effective business continuity plan in event of a disaster. Come learn about what we have to offer!
LightBound offers Managed Servers Hosting as do several other Indiana Server Hosting companies. Why choose LightBound over others? See below for a few reasons:
1) LightBound has been supporting IP services since the mid-90's through their ISP service and has a fully redundant, high capacity Internet connection directly connected to the NAP, peeering with Equinix packet exchange. LightBound also has four connections to top tier Internet providers at the NAP so Internet service is going to be rock solid high speed internet in Indiana. LightBound has total control and visibility of it's Internet upstream connectivity. other providers may have several connections to ISP's. LightBound IS the ISP for managed servers hosting.
2) LightBound provides a flexible, customized server hosting rather than just a few options. You can choose bare-metal and work with your internal IT staff or IT consulting firm to provide OS, development or application platform, or LightBound can provide all these services.
3) LightBound deploys security technologies at the VM level to secure your managed server from other environments. This has been designed to satisfy compliance regulations. This provides the most cost effective model for the customer versus dedicating server blade in a chassis to each customer.
4) LightBound has Data Disaster Recover/Business Continuity service to provde computer and phone directly for your internal staff to get to managed hosting services with 32 seats ready to go and capacility for up to 60 workstations. No worrying about a third party to deliver this service.
5) LightBound has 19 telecommunication carriers with facilities in the data center. If your business has multiple branches and terminates circuits in the data center to get to the managed servers cost efficienciences can be realized by choosing from the manay carriers to get the best cost.
Are you looking for High Speed Internet in Indiana for your Server Collocation and Managed Servers Hosting? LightBound can take care of this for your business. Our Internet is not like the DSL or Cable Internet offering that you get at your home. We have a 24 x 7 x 365 data center NOC staffed around the clock.We are a top tier business Internet provider with direct links to the NAP in Chicago and Ashburn, VA with direct peering connection with Equinix packet exchange.Through this the server is one hop away from Internal networks at Google, Microsoft, Yahoo, and hundreds of others. We have two 2.5GB connections to the NAP, and each connection has two 1 GB upstream (for redundancy) to top Internet carriers.Our 2.5 GB connection to Chicago is also redundant with a diverse path.We have very large customers with high availability requirements so we have architected this network for premium service.That being said our pricing is not the cheapest, but we deliver the best value for your business, especially is your rely on High Speed Internet in Indiana.
There is a lot of buzz out there about cloud computing today, but is a "cloud" computing solution really what you need to run your business? Some cloud services are inexpensive, and may be well suited for test and pilot project, but it's not suited for running mission critical business applications. Mission critical managed servers hosting applications need security and high availability. The cost of services can vary wildly based on how secure and how available services are required for the business. The level of security and availability is dictated by business management and not technical managers. In most cases there is customization that must be done to meet the business requirements. Off the shelf cloud services don't meet the custom requirements as they are ordered over the web. If you want "custom" cloud services you need a provider who will take the time to ask you questions about compliance requirements for your industry, recovery time objectives, and recovery point objectives to come up with your specific solution. LightBound has the resources and technical staff to provide the cloud computing solution to meet your business needs.
If you are looking at VoIP PBX Solutions and VoIP Service Providers that say they can offer voice with QOS over the open Internet you need to beware. We have run into this several times and this is how the scenario goes.The provider that is offering voice services over the open Internet tells customers that they provide QOS in their router or phone system and if they have enough bandwidth it should not be a problem.The customer signs up for the service and then after several months they begin experiencing problems.The provider then tells them it’s the problem of their ISP not having QOS.The ISP (LightBound in this case) gets a black eye for not having “QOS” and then the provider tells them if they get their Internet directly through them the problem will be resolved.The customer is bound under contract for the voice service and then winds up having to pay for another Internet circuit that has QOS.
There is no way to provide QOS over the open Internet because there is not end to end control of the circuit. Once the data packet carrier voice leave the router or switch from your location there is no guarantee that other routers downstream will treat the QOS packet with any priority. Will voice work over the open Internet?Yes it will, sometimes, but there is no guarantee and it is on a best effort basis.LightBound is able to offer QOS to your office because the circuit is directly connected from the LightBound data center to your office and there is equipment that can be set up to provide QOS at each end.
The other advantage we offer is direct support for the entire solution around the clock 7 x 24 x 365 through our NOC. LightBound offers Internet Service Indiana through a direct connection to your company location through a circuit that is a T1 or higher. LightBound also provides the voice services through our class 5 voice switch in the data center.If there ever is an issue with our voice switch or circuit the NOC technicians are monitoring around the clock.We are the provider of the Internet, Voice server, and PBX solution, so if you have issue there is one number to call.We manage hundreds of circuits and have processes in place that quickly resolve issues with telecommunications. Others vendors who offer VoIP PBX Solutions with VoIP Server Providers are agents and most likely don't have a NOC, or the breadth and depth to provide to support the service around the clock, but you may want to check with them
LightBound will be adding a third data center for server collocation before the end of the year. This is a great site for data disaster recovery. The new site will be at 800 Oliver Ave, and is located just South of 731 W. Henry Street. This new data center is about 800 square feet and will have 26 cabinets. This data center is using some new designs and technologies. First it will be powered with a separate power feed and generator from the 731 W. Henry Street data center. So if customers want some redundancy this will be a good option. Flywheel UPS technology will be deployed. This technology has advantage of being less prone to problems due to not having to maintain batteries. Hot row containment cooling will also be used in this data center. Cabinets are configured so there are two rows of cabinets with the back facing each other and enclosed on both ends of the row and all above with heat venting out. There front of cabinets are facing out. This would be a great site for WAN consolidation due to access of carriers, 24 x 7 x 365 availability as well as having seasoned WAN engineers available to monitor and support.
Learn about LightBound's complete voice solution for all your business communication needs. Fonality's full featured VoIP PBX Solutions, with integrated voice messaging and call center functionality costing a fraction of comparable systems, will be demonstrated. LightBound IP Converge provides voice services and Internet over a single circuit that works with your current voice system whether it takes analog, PRI, or SIP. Why pay for a separate PRI circuit or analog voice lines when you can get voice over your Internet connection from LightBound, one of Indiana's top VoIP Service Providers?
I just met with a customer this week who was moving offices and in the move decided to outsource their support of servers and phones. Unaware that LightBound offers managed servers hosting through our new VM and shared server platform they looked to a competitor. We let them know that we are going to be offering this platform in Q1 2010 and possibly before the end of the year. They currently have Indiana VoIP service with us but were using their own phone system. We let them know that we offer VoIP PBX Solutions through Fonality's trixbox solution. By provider management of both their phones and server infrastructure the customer now has more cycles to support and develop their application to make money for their company.
I just finished a webinar on Fonality trixbox VoIP PBX Solutions with a K-12 education prospective customer. There were two features that they IT director really like. He thought the chat feature was a very usual feature built into trixbox Pro HUD. He thought that staff could use this quick method to communicate without having to play voicemail tag. He also liked the idea of the presence management through the HUD. He has staff distributed in five buildings over a dispersed area and liked the ability at a glance to see who is on line, and to quickly click an icon to chat, call their land line, cell phone, or email. Another feature he liked was managed servers hosting services that could be provided in support the solution for him. As long as he has high speed Internet in Indiana and direct WAN connection to the LightBound data center almost all support can be provided remotely over the Internet. In the event that on-site support is needed LightBound partners with the AME Group which can service all customers in Indiana within a 4 hour response time. The final thing he liked was that the Fonality trixbox is about half the cost of traditional VoIP PBX providers. With costs being tight for schools this is a great solution to consider to increase functionality at a low cost.
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