Ace Rent A Car tops in customer satisfaction

Wednesday, January 11, 2012 by Ron Pirau
If you are in the Indianapolis area and looking to rent a car from one of the tops in customer satisfaction nationally you don't have to look too far.   Indianapolis based Ace Rent A Car, http://www.acerentacar.com/, had some very good news about how they fared in overall cusotmer satisfaction versus the major players.  See the news at http://www.ibj.com/local-rental-car-firm-named-best-in-nation-in-jd-power-survey/PARAMS/article/30804.   Ace use LightBound's VoIP PBX Solutions to handle calls for the 200+ locations.    Congratulations to Ace on a job well done!

Training Inc Celebrates 30 years of helping people to be successful in the workplace

Monday, November 21, 2011 by Ron Pirau
I attended Training, Inc.'s "Success in the City" celebration the evening of November 15, 2011.    This event was held in the newly renovated Indiana Landmarks Center at 12th & Central in Indianapolis.   If you are in the area it's definitely worth a stop to see the beautiful restoration of this historic building.   It is also a great place to host a business or personal event. 

If you have not heard of Training, Inc. you really need to check them out as well.
  This organization helps individuals by training them with office productivity skills including use of the Microsoft Office suite to make them more marketable in the workplace.  Training, Inc. is known as one of the best kept secrets in Indianapolis to help people on their way to job success.  Their focus in 2012 is to make sure they are no longer the "best kept secret".  LightBound will be hosting a Lunch and Learn early next year showcasing the services that Training, Inc. offers to help spread the word.   Training, Inc looks to place graduates of their training program in an office environment for 3 weeks at no cost to the business to give them some real world work experience.  If you would like to help someone to be successful in the business workplace kindly consider to give a look at the services provided by Training, Inc.

I was invited to attend this event by Right On Interactive, a corporate sponsor of Training, Inc.  Right On Interactive is a SaaS company that provides customer life cycle marketing services.   LightBound uses Right One Interactive services. Right on Interactive uses LightBound VoIP PBX Solutions and Cloud Services in delivering their service to customers. See below for more information on Training, Inc, or you are welcome to go to their web site.

Training, Inc.’s mission is to equip people to become self-sufficient.

Founded in 1981, we have served thousands of disadvantaged women and men by providing them with marketable skills and entrée to a viable career path.  Training, Inc. graduates are equipped with both the hard skills and life management skills necessary to get and keep a good job.

Our Career Track program celebrated its 30th anniversary in May 2011. In that time, it has prepared more than 4,000 people to work successfully in any office environment.

We have two specialty tracks to serve individuals:

  • Office skills focusing on the Microsoft Office Suite as well as a broad variety of generic business support functions,
  • Logistics – training in distribution and warehousing careers.


Each specialty track includes an internship, job search assistance, case management, and at least one year of job retention assistance.

The goals of Training, Inc. include serving the end-user of our product, the business community. Over the years we have worked very closely with business professionals on continuous improvement of our program. Our business-based research indicates that well-equipped entry-level candidates will be one of the highest workforce needs over the next ten years, and Training, Inc. programs will help fill that need.


Congratulations to Ace Rent A Car as the new industry leader in customer satisfaction

Thursday, November 17, 2011 by Ron Pirau
If you are in the Indianapolis area and want the best service for car rentals in the industry look no further than Ace Rent A Car.    Ace Rent A Car was recently name the tops in the industry for customer satisfaction by J. D. Powers and Associates.   Ace offers rental services in over 200 locations and uses LightBound VoIP PBX Solutions and Server Collocation to provide the IT and Telecommunications systems to support the high level of service for their customers.  Congratulations to Ace on a job well done!

Fresh new look for LightBound Website featuring Cloud Services

Tuesday, March 1, 2011 by Ron Pirau

LightBound has launched a new website, www.lightbound.net.  Our new tag line: "Extremely, exceedingly, overwhelmingly customer focused" is really what sets us apart in the industry.    There new site features a section on Cloud Services, Virtualization Services, VoIP PBX Solutions, and Scale Computing SAN.   The site has been designed to be more streamlined and easier to navigate.   The main page also features a listing of our events, posts to our blog, and links to our Facebook, Twitter, and Youtube page.  You can even launch a video with a customer testimonial.   In the future you will be able to watch replays of our Lunch and Learns and Webinars.  If you have not been to one in while we have two focused on LightBound VoIP PBX Solutions and our voices services offered as one of the new Indiana VoIP service providers.  Please take a look and let me know what you think.


Business Continuity Voicemail for your business

Thursday, February 17, 2011 by Ron Pirau
LightBound is an Indiana VoIP service provider and is also a CLEC (Competitive Local Exchange Carrier) providing voice services to customer on premise PBX and Key systems over T1 and Ethernet circuits.  LightBound is one of the few companies in the Indianapolis area that can provide SIP voice transport which many of the newer VoIP PBX solutions in use. We can also provide PRI or Analog voice service as well using a voice gateway.   If you are using LightBound voice service we have the capability to take care of business continuity and disaster recovery for your voice service simply by calling our NOC in the event of an incident.   If service to your main location is out due to a power outage and your PBX is not functioning you can call the LightBound NOC and have them reroute your main number to an alternate source, such as a cell phone.  We can also set up a voicemail line and have your main numbers routed there.  Regardless you can make sure that customers are getting through to a phone or voicemail in the event of a business disruption.

Look to LightBound and Scale Computing for High Performance Cost Effective SAN with offsite backup

Thursday, February 10, 2011 by Ron Pirau

If you are a Small to Medium Enterprise business with growing data storage needs look to Indiana based companies to help you out: LightBound and Scale Computing both based out of Indianapolis, IN.   LightBound offers Server Collocation and Cloud Services and will be opening up a 47,000 square foot state of the art data center at the end of Q1 or early Q2 2011.   LightBound offers Storage as a Service with Scale Computing as the target platform for off site data backup service.   If a company has a Scale SAN it can replicate natively to LightBound's storage platform.  This is a great strategy for business continuity.  With the recent ice storm's in Indiana and power outages many  businesses were effected.  LightBound rode through this with flying colors.   Scale Computing has some exciting news about growth today, February 9.  See the article below for details.  If interested in purchasing Scale Computing LightBound is a Scale Premier Partner and can provide full services to install and support a SAN or NAS at the customer premise.

Scale Computing Revenue Grows By Six Times In 2010

 

Scale Computing, a leader in intelligent storage completes record financial year, expands internationally.

 

Scale Computing, a developer and manufacturer of intelligent, clustered storage solutions that are tailored to the needs of the small and medium-sized enterprise (SME), today announced record results for the year ending December 31, 2010. For the full year, Scale Computing's revenue grew six times over 2009 with 79 percent of the company's products in the field sold during 2010. Scale Computing expanded internationally, opening a London office and introducing the company's products to Japan and the Europe, Middle East and Africa (EMEA) region. Scale storage solutions have now been sold in nine countries. To support the demand for the company's product offering, Scale Computing plans to triple employee count over the next two years and triple the size of its Indianapolis headquarters.

"Our 2010 record growth is a testament to our commitment to provide cost-efficient, enterprise-class storage that is tailored to the needs of the SME," said Jeff Ready, CEO and co-founder of Scale Computing. "Repeat customers account for 30 - 40 percent of our businesses, signaling the strength and demand for our scale-out storage solutions. Demand, combined with our rapid channel expansion, has positioned Scale Computing for continued success in 2011."

Additional 2010 company highlights include:

  • Customer base grew 600 percent compared to 2009Partner program grew 500 percent compared to 2009
  • Awarded 10 product and company awards, including Best New Product, Infrastructure Category by PC Mall and The Partnership Excellence Award, announced at PC Mall Vision 2010.
  • Product lines achieved both VMware Ready™ Status and Citrix Ready™ Status
  • Launched multiple new products including the N05 Starter Cluster


"The success Scale Computing sees in the market speaks for itself," said Terri McClure, senior analyst, Enterprise Strategy Group. "It has developed a next-generation, unified, scale-out storage platform tailored for SMEs that don't have, or want to have, resident storage experts. The platform meets a clear market need for simple, scalable storage systems."

Scale officially launched its partner program in 2010, fulfilling a demand created by former Dell and HP resellers after acquisitions of LeftHand and EqualLogic. "As a 100 percent channel organization, our recruitment into the Scale partner program has received tremendous response," said Scott DeWall, vice president of worldwide channel development at Scale Computing. "Significant profit margin, easy online deal registration and a quick sales cycle are all reasons our partners are leveraging Scale Computing in a market that has been previously underserved."

Stuck at home but still able to work!

Tuesday, February 1, 2011 by Ron Pirau

The effects of the winter storm have prevented me from coming into the office, but not from being able to work productively. I work for LightBound and we are in the business of providing voice, Internet, and data services no matter what the weather conditions are. We provide server collocation and cloud services from our data center for our customers to have rock-solid availability around the clock for their critical IT and voice systems. We drink our own champagne so we run all of our services out of the data center. Our Microsoft Exchange server is hosted on the Cloud Services platform and is protected by a firewall with VPN access.   I am able to get connected to the Internet from home through the LightBound business DSL. Our VoIP PBX Solutions are also hosted on a server at the data center so I have full access to all voice services at the office.   I have set up me status on the phone system forward calls to my cell phone, so I have all the services I need to take care of business. If my power holds out at home I am still in business. If you need some help with setting up business continuity for your business in event of an emergency LightBound can help get you through!

Need SAN or NAS that's cost efficient, easy to manager, and scalable? Look no further!

Friday, July 23, 2010 by Ron Pirau
Is your direct attached storage at capacity for your servers and your are thinking about adding more storage or a NAS?  Is the maintenance for your current SAN up for renewal but budget is limited?   Are you at capacity for your current SAN but don't have capital to acquire another SAN chassis?  If you answer yes to any of these question Scale Computing SAN is something you need to look at.  Scale Computing SAN is about 1/2 to 1/3 the price of competing SAN solution, is less complex to operation, and expands when you need to in 1,2, and 4 TB increments with a scalable predictable cost.  Scale Computing also includes replication so if you have DR requirements you can locate another Scale SAN in an off site location and replicate.  To save on capital costs LightBound uses Scale Computing SAN as part of the off-site data backup service for a monthly recurring cost.  LightBound also sells Scale Computing Storage Area Network Solutions and can fully implement the SAN on your site and also set up the replication to our shared storage server.   LightBound is an Indiana High Speed Internet provider and offers circuits starting at a T1 to a direct fiber connection that can provide the bandwidth needed for the replication server.  If you want to take 10 minutes to see what Scale is all about lick on webinar to watch a short video. If you need more information on Scale's SAN & NAS please send an email to sales@lightbound.net or contact your LightBound account manager.

Get a 3TB from Scale Computing for the cost of what you are now paying for SAN maintenance

Friday, May 14, 2010 by Ron Pirau
Do you currently have a SAN (Storage Area Network Solutions) from one of the top tier providers? Is you maintenance contract currently up for renewal?   You may want to consider comparing the cost of renewing maintenance on that SAN with purchasing a new SAN from Scale Computing.  A county in Michigan recently went through this scenario when their maintenance came up for renewal and in scrutinizing costs for savings went the route of purchasing a Scale SAN.  They were able to save money and got a brand new SAN on top of it.   LightBound offers Scale Computing SAN for direct customer purchase.  We also offer off site data backup service using Scale's SAN that can provide business continuity at a very effective cost.  If you have a current SAN and need to expand the Scale SAN solution may also make sense.  Most data migrates to a state of being accessed on an infrequent basis, which would be a perfect fit for the Scale Computing SAN.  You can use your current SAN for high performance needs and migrate stale data to the Scale SAN at a much lower operating cost.   See www.scalecomputing.com/ for more information on Scale or to watch a webinar click on Scale Webinar.

May 12 - Come learn about Scale Computing SAN solutions available at shockingly affordable prices!

Friday, May 7, 2010 by Ron Pirau
Learn about the next generation in storage. LightBound has partnered with Scale Computing to offer their complete, end-to-end midmarket storage solution. During this session, you will gain insight into how you can reduce costs while increasing control over your storage systems, as well as making the management of those systems more convenient. Learn more about the Scale 3-C's - COST - CONTROL - CONVENIENCE. Customers are able to build out storage clusters, starting with just 3 useable terabytes up to the multiple petabyte rnage on a single file system using commodity hardware at a shockingly affordable price!

You will also learn about LightBound Storage as a Service and Virtualization Services which are perfect for companies that need highly available and replicated shared storage to remotely backup their on-premise Scale Storage, for servers colocated at LightBound's data center, and for use with LightBound's Managed Server Services.

Go to LightBound's Home page to register for this event.

LightBound direct fiber connection now available in Chase Tower

Friday, May 7, 2010 by Ron Pirau
LightBound now has a direct fiber connection to the Chase Tower in downtown Indianapolis.   The direct fiber connectivy enables tenants in the building to take advantage of LightBound's suite of services such as hosted virtual server, cloud services, hosted VoIP PBX Solutions, virtual storage, and off site data backup service.   Customers can connect to the fiber for $995 per month which provides a 100 MB connection to the data center bundled with 10 MB of Internet with bursting capability.   Hosted VoIP PBX solutions through Fonaliy are available starting at $34.99 per seat monthly for 5 users and as the number of users increases the prices drops to $18.99 per seat for 51-99 users!  If you are a business owner interested in hosted voice service check out Fonality for Executive video. This is a great service to help with business continuity planning as customers can either host their critical IT and voice services at the LightBound data center or backup critical data to Lightbound's storage as a service platform.  LightBound also has a business continuity.disaster recovery center with 32 seats each with a computer and a phone that can enable a company to minimize disruption of business operations in the event their building is not available for use.  Contact your LightBound account manager for more information on this new service!

LightBound Hosted VoIP now ready for your business!

Monday, May 3, 2010 by Ron Pirau
LightBound is an Indiana VoIP provider that is now offering a complete hosted VoIP service service.  If you are looking for VoIP PBX Solutions and don't want to invest a lot of up front capital this is the service that you have been looking for.  A hosted VoIP service is a great part of a Business Continuity solution that can help keep your business up and running in the event of business disruption at your office.  The LightBound hosted voice fits directly inthe Cloud Services model that many customers are looking for today.   If you have been looking at outsourcing management of services to a provider of virtualization services, replication of critical data to a off-site virtual storage or off site data backup service, why not consider moving your phone system to a provider of hosted VoIP PBX solutions like LightBound.  The service starts at 5 users and will scale up to 100 users. The hosted service uses Fonality trixBox Enterprise Edition which provides an award winning user interface, HUD, to help improve productivity.  See HUD for Employees or HUD for Executives for all the productivity enhancement the your business can benefit from.   If your organization outgrows the hosted application and you need an on premise VoIP PBX Solutions its an easy transition to a dedicated Fonality VoIP server for your business. LightBound can simplify the operations of your business by being a single source for Internet Service Indiana

Great Cloud Service Article

Monday, March 15, 2010 by Ron Pirau
I just read a great article about Cloud Services.  Check out this link.   LightBound is a Hosted Virtual Server provider offering custom cloud services.  What do I mean about in reference to custom cloud services.    LightBound's cloud service offering has controls for security to meet government and industry compliance that many others don't offer.  If you are looking for some more details on Virtualization Services that LightBound offers come to our Lunch and Learn on April 14, 2010 to find out more.  You can register at LightBound's web site.  We also offer server collocation if you want to bring in your own equipment.  

LightBound hosted VoIP PBX offloads workload from your company

Wednesday, March 10, 2010 by Ron Pirau
Are you overburdened with IT and telecom responsibilities and don't have enough time to take care of applications that give your business a competitive edge?  Do you currently have to manage the PBX, firewall, conference bridge, fax server, call center, and unified message on top of all the various business applications servers?  Are these services that your company sells of offers as a service to your customer base?  If not you should consider going with hosted VoIP PBX Solutions and SIP service from VoIP service providers.  This will allow you to free up time to concentrate on applications specific to making your business more profitable and productive. LightBound offers hosted VoIP PBX Solutions based on Fonality trixbox, which features the award winning HUD (Heads up display) that works in conjunction with your desk set to enhance productivity.  By going with a hosted solution it removes the need for you to keep on top of the latest technology through upgrades and new technology acquisition.  LightBound takes care of the updates plus all the moves/adds/and changes.  The hosted solution also falls under a operating expense, so it provides a predictable monthly cost that CFO's like.  It also avoids a large capital investment that CFO's don't like.   A hosted VoIP solution also provides an instant business continuity service for your voice services.    If you would like to learn more about the LightBound hosted VoIP PBX please go to www.lightbound.net and sign up for one of our upcoming webinars.

You may be able to justify a VoIP PBX solutions by reviewing maintenace & support costs

Saturday, March 6, 2010 by Ron Pirau
Today's tough economic times are causing many businesses to look at ways to reduce costs and improve productivity to gain a competitive edge. Some of the newer VoIP PBX Solutions provide both the ability to reduce overall costs and improve business productivity. If you have an older phone system that is paid off there may be some reluctance in looking at new VoIP PBX solutions due to tight capital constraints. If you have costs for annual maintenance and moves/adds/changes on your existing phone system you may want to consider reviewing expenses and comparing them with the cost of a hosted VoIP phone solution. You may find out that the cost of a hosted VoIP phone system may be less than the cost of operating your existing phone system. You may be able to take advantage of new voice technologies such as SIP voice lines that may reduce your overall costs. If you have not taken a look at these costs and need some help in analyzing consider contacting your LightBound account manager. You may be surprised to find you can both reduce costs and improve services! Lightbound is an Indiana VoIP Provider that offers Fonality trixbox PBX that can provide productivity enhancements to help your business save money and grow. Click on the examples below to see a short video to see what it provides:

Productivity enhancements for employees

Productivity enhancements for executives and call center managers

Productivity enhancements for phone integration with CRM systems such as Salesforce

Productivity enhancements for remote users

Attend LightBound's lunch and learn on March 10 if you would like to see Fonality's trixbox VoIP PBX. See www.lightbound.net to register.

SAN Replication and Off site data backup service

Thursday, March 4, 2010 by Ron Pirau
If you have a Compellent or Scale SAN and desire to replicate for business continuity or data disaster recover LightBound offers Storage as a Service to meet your needs.    LightBound can be the one stop shop to accommodate as we have Indiana WAN services with multiple carriers to provide a large circuit directly from your office to our data center to provide backup needs.  A large circuit is generally needed as 100 GB takes 2.2 hours to replicate your SAN.  If you have a SAN with another manufacturer and would like off site data backup service you can use a backup application to a NFS or CIFS share to back up remotely. If you need to also need a server platform to recoer we also offer hosted virtual server platform that can be paired with replicated SAN or can be used to restore backup data.   If you would like some more information plan on attending our lunch and learn in April or contact one of our account managers.

Hear about an Indiana Technology Sucess Story, Scale Computing, February 10, 2010 @ 11:30

Friday, February 5, 2010 by Ron Pirau
Come hear about one of the most exciting stories in the technology industry in Indiana on February 10, 2010 @ 11:30 by attending LightBound's lunch and learn.   Go to www.lightbound.net to register. Scale Computing has been recognized as one of the top 20 technology companies to watch in 2010.   Scale is headquartered out of Indianapolis.  LightBound is a Scale Computing partner having deployed their solution for managed storage services for use with managed servers hosting or server collocation. The Scale solution  is a very cost effective solution for local storage (3 TB for $14K).   LightBound managed storage services can facilitate a data disaster recovery plan through a high speed WAN connection to provide off site data back service to yield a very effective business continuity plan in event of a disaster.  Come learn about what we have to offer!

why choose LightBound Managed Servers Hosting

Friday, February 5, 2010 by Ron Pirau
LightBound offers Managed Servers Hosting as do several other Indiana Server Hosting companies.  Why choose LightBound over others?   See below for a few reasons:

1) LightBound has been supporting IP services since the mid-90's through their ISP service and has a fully redundant, high capacity Internet connection directly connected to the NAP, peeering with Equinix packet exchange.   LightBound also has four connections to top tier Internet providers at the NAP so Internet service is going to be rock solid high speed internet in Indiana.  LightBound has total control and visibility of it's Internet upstream connectivity.  other providers may have several connections to ISP's.  LightBound IS the ISP for managed servers hosting.

2) LightBound provides a flexible, customized server hosting rather than just a few options.   You can choose bare-metal and work with your internal IT staff or IT consulting firm to provide OS, development or application platform, or LightBound can provide all these services.

3) LightBound deploys security technologies at the VM level to secure your managed server from other environments.  This has been designed to satisfy compliance regulations.   This provides the most cost effective model for the customer versus dedicating server blade in a chassis to each customer.

4) LightBound has Data Disaster Recover/Business Continuity service to provde computer and phone directly for your internal staff to get to managed hosting services with 32 seats ready to go and capacility for up to 60 workstations.  No worrying about a third party to deliver this service.

5) LightBound has 19 telecommunication carriers with facilities in the data center.  If your business has multiple branches and terminates circuits in the data center to get to the managed servers cost efficienciences can be realized by choosing from the manay carriers to get the best cost.

High Performance Business Internet - Look to LightBound!

Friday, January 22, 2010 by Ron Pirau

Are you looking for High Speed Internet in Indiana for your Server Collocation and Managed Servers Hosting? LightBound can take care of this for your business. Our Internet is not like the DSL or Cable Internet offering that you get at your home. We have a 24 x 7 x 365 data center NOC staffed around the clock.  We are a top tier business Internet provider with direct links to the NAP in Chicago and Ashburn, VA with direct peering connection with Equinix packet exchange.  Through this the server is one hop away from Internal networks at Google, Microsoft, Yahoo, and hundreds of others.   We have two 2.5GB connections to the NAP, and each connection has two 1 GB upstream (for redundancy) to top Internet carriers.  Our 2.5 GB connection to Chicago is also redundant with a diverse path.  We have very large customers with high availability requirements so we have architected this network for premium service.  That being said our pricing is not the cheapest, but we deliver the best value for your business, especially is your rely on High Speed Internet in Indiana.


Is a cloud really the answer for your computing needs?

Friday, January 15, 2010 by Ron Pirau
There is a lot of buzz out there about cloud computing today, but is a "cloud" computing solution really what you need to run your business? Some cloud services are inexpensive, and may be well suited for test and pilot project,  but it's not suited for running mission critical business applications.  Mission critical managed servers hosting applications need security and high availability.  The cost of services can vary wildly based on how secure and how available services are required for the business.  The level of security and availability is dictated by business management and not technical managers.   In most cases there is customization that must be done to meet the business requirements.   Off the shelf cloud services don't meet the custom requirements as they are ordered over the web.    If you want "custom" cloud services you need a provider who will take the time to ask you questions about compliance requirements for your industry, recovery time objectives, and recovery point objectives to come up with your specific solution.  LightBound has the resources and technical staff to provide the cloud computing solution to meet your business needs.